UNFI · 1 day ago
Procurement Customer Advocate
Providence, RI
Full-time
Hybrid
Entry Level
1+ years expUNFI is committed to providing exceptional service to key retailers, and they are seeking a Procurement Customer Advocate to enhance service levels through data analysis and inventory planning. The role involves maintaining records, assessing trends, and collaborating with cross-functional teams to ensure timely delivery and customer satisfaction.
Food and BeverageHealth CareHospitalityOrganic Food
Responsibilities
Create and maintain complex records regarding service level performance to customers
Assess and identify trends that impact service level. Rectify these trends using strategic problem-solving skills
Accountable for key customer targeted fill rates/service levels
Ensure the timely and successful delivery of solutions according to customer needs and obligations
Building relationships with customers based on trust and timely communication
Communicate clearly the progress of weekly/quarterly initiatives to internal and external stakeholders
Responsible for collaborating with the Sales team to mitigate potential risk to customer’s service
Liaison between the customer and the company’s internal Procurement teams
Keeping accurate records pertaining to service level and sales
Collaborating with internal departments to rectify customer driven problems
Meets deadlines and completes special projects as assigned
Qualification
Required
Bachelor's Degree in related field preferred or:
One (1) or more years of experience that is directly related to the duties, skills, and responsibilities specified
Strong interpersonal and communication skills that aid in the ability to work within diverse environments
Ability to analyze and solve problems
Exceptional verbal and written communication skills
Ability to investigate and analyze information and to draw conclusions
Ability to use independent judgment and to manage and impart confidential information
Ability to document work in progress
Ability to collect, track, and analyze large amounts of data
Strong public speaking abilities
Ability to deliver research findings clearly and distinctly
Records maintenance skills
Strong organizational and planning skills
Ability to recognize future trends
Ability to make decisions under pressure
Ability to resolve customer complaints and concerns
Ability to complete moderately complex administrative paperwork
Negotiating skills
Flexible, resilient and comfortable working in grey areas that are constantly changing
Strong collaboration skills to partner with cross-functional teams
Proficient in Microsoft Office with strong Excel, Word, PowerPoint and Outlook
Benefits
Paid Time Off
Sick Time
Paid holidays and parental leave
401K Program
Medical, dental, vision, life, and accidental death/dismemberment insurance
Short-term and long-term disability insurance program
Flexible Spending Account and/or Health Savings Account
Company
UNFI
UNFI is North America’s Premier Food Wholesaler.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$507.1M2024-04-25Post Ipo Debt· $500M
2014-07-15Post Ipo Equity· $7.1M
1996-11-01IPO
Leadership Team
Sandy Douglas
Chief Executive Officer
Giorgio Matteo Tarditi
President and CFO
Recent News
Digital Commerce 360
2025-12-17
San Gabriel Valley Tribune
2025-12-03
Company data provided by crunchbase