Porch Group · 1 month ago
Engineering Manager, State Configuration
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expPorch Group is a leading vertical software and insurance platform, seeking an Engineering Manager to lead a global team. The role involves improving planning, configuration, testing, and launching processes while enhancing collaboration across various teams and ensuring operational excellence.
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Responsibilities
Manage and coach configuration engineers across India and nearshore locations
Define clear roles, expectations, and career growth paths
Build structured learning programs and certification goals to strengthen BriteCore and insurance domain fluency
Mentor through live configuration reviews, retrospectives, and day-to-day problem solving
Design and implement repeatable execution patterns across requirements intake, configuration, validation, and release workflows
Establish measurable KPIs and SLAs to track team performance, throughput, and quality — including cycle time, rework rates, and defect escape
Build dashboards and feedback loops that make operational performance visible and enable data-driven decisions
Identify process bottlenecks and lead targeted improvement initiatives to increase predictability and velocity
Collaborate with engineering enablement and QA to implement automation, validation scripts, and standardized change control practices
Partner closely with Product, Actuarial, and Underwriting to clarify requirements early and reduce rework
Facilitate structured working sessions to align business intent with configuration feasibility
Ensure configuration decisions and trade-offs are transparent, traceable, and well documented
Own configuration stability, release hygiene, and incident response
Drive SLA adherence for configuration requests and defect resolution
Run weekly operational reviews and publish dashboards tracking throughput, cycle time, and quality
Maintain high standards for documentation, runbooks, and rollback plans
Champion adoption of AI-assisted tools for requirements summarization, configuration validation, and documentation
Pilot automation and knowledge-sharing bots that reduce manual effort and speed up testing and review
Establish effective overlap windows, communication norms, and handoffs between U.S., India, and nearshore teams
Create follow-the-sun collaboration patterns that sustain delivery momentum across time zones
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
10+ years of professional software engineering experience, with at least 3 years in a management or leadership role
Proven track record improving execution patterns, SLAs, and throughput in a configuration- or policy-admin context
Experience coordinating with Product, Actuarial, Underwriting, and Engineering to define and deliver configuration requirements
Practical understanding of insurance PAS systems (BrightCore strongly preferred) and rating/filing lifecycles
Skilled at coaching — able to teach the why behind configuration choices
Demonstrated use of metrics, dashboards, and KPIs to drive operational improvement
Proven experience working with US based business teams
Excellent written and communication skills in English language
Remote based India role with regular engagement with U.S. Product, Actuarial, and Underwriting teams during standard business hours
On-call rotation is lightweight and shared; you own the playbooks and escalation clarity
Ability to work within core US business hours / time zone expectations - Eastern Standard Time (EST) overlap
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload
Preferred
BrightCore certification or deep hands-on configuration experience
Exposure to Earnix, Kettle, rating tables, underwriting rules, and state filing nuances
Data fluency (BigQuery/Snowflake), metrics instrumentation, and building operational dashboards
Running distributed teams (U.S./India) with tight handoffs
Benefits
Medical insurance
Accident insurance
Retiral benefits
12 company-paid holidays
2 flexible holidays
Privilege/earned leave
Casual/sick leave
Paid maternity and paternity Leaves
Weekly wellness events
Company
Porch Group
Porch Group is a vertical software platform for residential environments.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$782.85MKey Investors
Wellington ManagementRunway Growth CapitalValor Equity Partners
2025-05-19Post Ipo Debt· $134M
2023-04-17Post Ipo Debt· $333M
2022-04-15Post Ipo Equity· $4M
Leadership Team
Matt Ehrlichman
Founder, CEO
Jake Cooney
Design Director and Co-founder
Recent News
2025-11-10
2025-11-10
Company data provided by crunchbase