ExtraHop · 1 month ago
Business Systems Analyst
United States
Full-time
Hybrid
New Grad, Entry Level
$75K/yr - $90K/yr
0+ years expExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility. As a Business Systems Analyst, you will support the IT Applications team in maintaining and improving business applications, working closely with cross-functional teams to gather requirements and troubleshoot issues.
AnalyticsCyber SecurityEnterprise SoftwareIT ManagementNetwork Security
Responsibilities
Assist in gathering and documenting business and technical requirements under the guidance of senior team members
Support the configuration, maintenance, and day-to-day operations of SaaS and GTM applications
Help triage, research, and resolve tickets related to supported applications, escalating as needed
Perform basic Salesforce administration tasks, including data entry, user support, and report/dashboard maintenance
Participate in application testing, data validation, and system upgrades
Assist in maintaining application documentation and process guides
Stay current on new application features and releases, and share learnings with the team
Contribute as a member of an agile scrum team, participating in planning, testing, and project activities
Qualification
Required
Bachelor's degree in Business Administration, Computer Science, Information Systems, or equivalent experience
0–2 years of experience in a business systems, IT, or analyst role (internships or coursework accepted)
Basic understanding of business applications (Salesforce, marketing automation, or other SaaS tools preferred)
Strong analytical skills with attention to detail and accuracy
Familiarity with Excel or other data management tools
Eagerness to learn, problem-solve, and develop technical and functional expertise
Strong communication and collaboration skills
Preferred
Exposure to Salesforce or other CRM/ERP platforms
Familiarity with marketing automation tools (e.g., Eloqua, Pardot) a plus
Experience working in an agile or team-based environment
Salesforce Administrator certification (or interest in pursuing one)
Benefits
Health, Dental, and Vision Benefits
Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
FSA and Dependent Care Accounts + EAP, where applicable
Educational Reimbursement
401k with Employer Match or Pension where applicable
Pet Insurance (US Only)
Parental Leave (US Only)
Hybrid and Remote Work Model
Company
ExtraHop
We’re on a mission to reveal cyber risk and build business resilience by exposing the threats organizations can’t see.
501-1000 employees
H1B Sponsorship
ExtraHop has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2022 (2)
2021 (3)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$161.6MKey Investors
TCVMeritech Capital PartnersMadrona
2024-01-09Private Equity· $100M
2021-06-08Acquired
2014-05-29Series C· $41M
Leadership Team
Sharat Nautiyal
Senior Cybersecurity Architect and Tech Evangelist
Recent News
2025-11-04
2025-10-21
2025-10-04
Company data provided by crunchbase