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State Industrial Products · 1 month ago

Inside Sales Strategic Account Manager - Mayfield Heights, OH

Mayfield Heights, OH, USA

Full-time

Hybrid

Entry, Mid Level

$35K/yr - $45K/yr

1+ years exp

State Industrial Products is a company focused on enhancing building environments and improving equipment productivity since 1911. They are seeking motivated Inside Sales Account Managers to manage and grow a territory through outbound calling and B2B prospecting, while building relationships with current accounts and reactivating inactive customers.

3D PrintingComputerGovernmentManufacturingMedical

Responsibilities

Serve as the primary point of contact for assigned customer accounts

Drive account growth by reactivating inactive customers and recruiting new business

Provide exceptional customer experience through consistent communication and support

Deliver accurate pricing, product, and service information to customers

Place and monitor customer orders to ensure timely and accurate shipment

Maintain detailed customer interactions and activity in the CRM system

Monitor open invoices and follow up on outstanding payments

Resolve customer issues related to quotes, orders, and invoices promptly

Introduce and promote new products and services to existing accounts

Execute assigned sales campaigns and activities from the Galley Management System

Collaborate with Field Sales teams and leadership to support broader territory objectives

Report customer and market insights to Field Sales and Management

Maintain up-to-date product knowledge and complete required training and certifications

Organize and manage customer information and sales documentation efficiently

Qualification

Inside Sales ExperienceOutbound Sales SkillsCRM ProficiencyERP ProficiencyMicrosoft OfficeResilienceProblem-Solving SkillsCommunication SkillsFlexibility