NEOGOV · 2 months ago
Support Staff III (PT) - Coroner's Office
Government Services Center - Westtown, PA
Full-time
Onsite
New Grad, Entry Level
$17.61/hr - $17.61/hr
0+ years expNEOGOV is seeking a Support Staff III for the Coroner's Office, responsible for providing entry-level administrative support and clerical duties. The role involves tasks such as scheduling meetings, managing correspondence, and maintaining records for the Coroner's Office.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide administrative support (arrange meetings, scheduling, create reports, handle correspondence with outside agencies, research, etc.)
Receptionist duties (answer phones, make outgoing calls, transfer calls, greet and assist visitors, update phone greetings for county holiday closures)
Typing and data entry (prepare and distribute lists, transcription, calculate and maintain statistical data, proofreading)
Clerical duties (fax, copy, print, scan, upload documents in online portals, download documents from portals etc.)
Respond to, organize, and maintain emails received in the main Coroner Office, Right to Know, Cremation and Hiring inboxes
Sign for, sort, stamp and distribute incoming mail and send outgoing mail and interoffice envelopes
Communicate with Funeral Homes for jurisdictional and non-jurisdictional cases, release of remains, final death certificate issuance, cremation authorizations, and cremation payments
Communicate with families of deceased, as needed, supplying requested reports, and documenting the release of information
Communicate with law firms and insurance companies, after written request is received and payment is received, supplying requested reports, and documenting the release of information
Communicate with law enforcement and other agencies, after written request is received, supplying requested reports, and documenting the release of information
Communicate with County, State and Federal agencies after requests are approved, supplying requested reports, and documenting the release of information
Communicate with organ procurement team with necessary information and reports when payment is received, supplying requested reports, and documenting the release of information
Release personal effects to next of kin, law enforcement and funeral homes, maintaining and documenting chain of custody
Release evidence to law enforcement, maintaining and documenting chain of custody
Coordinate with FedEx for picking up or dropping off packages
Coordinate with various courier services for picking up and dropping off packages
Assist Office Manager with submission of Verification of Death Forms to the Prothonotary’s Office by January 31st annually, per State Statute Requirements
Assist Office Manager with uploading documents to online portal and submit invoices for current grants with various governmental agencies
Update and edit office case management system, as needed
Add/Update Coroner On-call calendar with current Investigator, Transporter and Pathologist Schedules
Maintain databases, logs, and spreadsheets
Archive case files
Filing (pull files, re-file, maintain records)
Perform special projects, as assigned
Any other duties as requested or assigned by the Coroner, Chief Deputy, and First Deputy
Qualification
Required
High School Diploma or General Education Degree (GED)
Six months to one year of general office experience (typing, clerical, filing, copying, etc.)
Receptionist duties (answering phone, greeting visitors, and maintaining Coroner's schedule)
Will frequently work with payments and checks from customers
Will work as a team member in the office setting, communicating actions to staff
May have to work independently with no supervision
Must be deadline- and budget-conscious
Ability to prioritize and organize work
Strong interpersonal skills
Ability to maintain confidential information and handle confidential matters
Basic spelling, grammar, and math skills
General computer knowledge
Good verbal and written communication skills
Ability to interface with all levels of County management
Basic typing / word processing skills (minimum of 40 wpm)
Ability to use office machines (fax, copier, calculator, etc.)
Intermediate Microsoft Word skills
Intermediate Microsoft Excel skills
Intermediate Microsoft Outlook skills (Email and Calendar)
Intermediate Internet skills (for research purposes)
This position requires professionalism
Must be able to remain courteous and maintain composure under stressful situations
Ability to deal with all types of personalities
May deal with items that have monetary and evidentiary value
Ability to work holidays, as needed
Ability to work as part of a team and independently
Flexibility and ability to adapt to change
This position requires confidentiality
Must fulfill all mandatory training requirements
Hepatitis B vaccination or sign declination form
A valid driver's license and current insurance, required to drive county vehicle
Preferred
One to two years of general office experience and skills
Strong customer service skills
Strong time management skills
Ability to multi-task
Ability to deal with all types of people and personalities
Familiar with County policies and procedures
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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