Apply on Employer Site

Early Warning® · 2 days ago

Strategic Account Director - Issuer Partnerships (Paze)

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$200K/yr - $225K/yr

10+ years exp

Early Warning is a trusted name in payments, providing cutting-edge solutions for the U.S. financial system. The Strategic Account Director will manage key issuer partnerships for Paze, driving partner strategy and ensuring growth and satisfaction of top accounts.

Financial ServicesFraud DetectionPaymentsRisk Management

No H1B

Responsibilities

Develops trusted, influential relationships with key decision makers at our largest, most strategic accounts. This includes Paze advisory committee members and leaders in product/digital, marketing, risk, technology, or other functions critical to Paze’s success

Primary owner of assigned strategic accounts. Requires foremost expertise of partner organizational structure/decision making, company performance, strategic initiatives, product/services, state of EWS-wide relationship, as well as a consistent pulse on the state of Paze performance (e.g., KPIs, user experience), active opportunities and challenges/threats

Recruits, launches, and develops select new strategic partnerships

Ensures the retention, growth and customer satisfaction of key accounts

Develops overall strategic account plan (annual, quarterly, and monthly priorities) in close coordination with Paze cross-functional teams and senior leadership. Aligns and gains commitment from strategic partners on overall account plan, holding partners and internal stakeholders accountable for execution and results

Drives and meets Paze KPIs via strategic partners (e.g., active users, transactions). Ensures best-in-class Paze user experience within partner channels (mobile app, marketing touchpoints) that meets and exceeds Paze standards

Evaluates program trends and provides analysis and recommendations to management

Plays a key role in defining product market fit for Paze products, driving influence across Paze as the voice of the partner and market

Supports financial analyses, long-range forecasting and analytics associated with key partnerships

Supports new business development and innovation agenda – fostering both Paze-initiated and partner-generated opportunities

Monitors competitor activity in accounts and implements strategies to drive Paze prioritization over competing investments

Provides effective leadership to strategic accounts team. Recruits, develops and manages a highly engaged, high-performance team

Supports the company’s commitment to risk management and protect the integrity and confidentiality of systems and data

Qualification

Partner managementFinancial services experienceStrategic account planningLeadership skillsAnalytical skillsExecutive communicationConsultative sellingTeam developmentInterpersonal skillsSelf-starter

Required

Education and experience typically obtained through completion of a bachelor's degree in business, finance, or related field

10+ years in partner-management roles, such business development, relationship management, and/or consulting and 8+ years of experience working on financial services products, including payments

Experience managing complex strategic accounts with a myriad of decision makers

Proven ability to develop and foster impactful relationships with senior leadership. Outstanding interpersonal skills with the ability to build strong internal and external relationships

Track record of driving change and accomplishing strategic objectives within partner organizations

Consultative, conceptual, and strategic selling skills. Strong influencing skills, able to sell concepts internally and drive streamlined decision making across partners

Demonstrated leadership skills with the ability to recruit top talent, mentor and develop team members, and motivate a highly engaged team

Executive communication skills – experience coordinating and running impactful meetings, strong written communication, excellent presentation skills, and an active listener

Strong analytical skills, capable of evaluating opportunities from both quantitative and qualitative perspectives and driving performance tracking

Self-starter who is capable of delivering results within the dynamic environment of a new venture

Ability to travel up to 30%

Background check and drug screen

Preferred

Experience working at a card issuing bank, payment network, or an established payments fintech as an issuing bank partner

Deep payments expertise, namely in digital wallets, tokenization, and eCommerce and NFC payments

Product development experience and passion for great consumer financial products

MBA

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

12 weeks of Paid Parental Leave

Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.