Credence · 2 weeks ago
UI/UX Practice Lead
McLean, VA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expCredence is a company focused on delivering innovative solutions in AI, cloud, cyber, and modernization. They are seeking a UI/UX Practice Lead who will be responsible for shaping and executing the user experience for AI-powered products, leading a design team, and ensuring ethical design practices. This role is crucial for advancing mission success for government agencies through innovative design.
GovTechInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Define and communicate a clear UX/UI vision and roadmap for AI-driven products, aligning user needs, business objectives, and technical capabilities with Credence's mission-first approach
Translate complex AI outputs into simple, trustworthy, and intuitive interfaces that enable confident user decision-making for federal and defense clients
Champion design thinking and continuous innovation, leveraging Credence's AI accelerators and secure cloud-native technologies
Build, mentor, and scale a high-performing design team, fostering a culture of servant leadership, collaboration, and user-centered design
Conduct design reviews, set quality standards, and provide actionable feedback to elevate design outcomes across government and enterprise projects
Establish core interaction models and design patterns for AI features, including conversational interfaces, prompt design, explainability views, and user-controlled autonomy and transparency mechanisms
Ensure ethical, responsible, and human-centered AI principles are reflected in all design decisions, supporting Credence's commitment to innovation and accountability
Plan and oversee user research and usability testing tailored to AI interactions, validating assumptions and uncovering pain points specific to federal and enterprise environments
Synthesize qualitative and quantitative insights into clear recommendations for product and engineering teams
Partner closely with product management, engineering, data science, and business stakeholders to embed design thinking into Agile workflows and decision-making
Advocate for design excellence and user empathy across the organization, supporting Credence's culture of trust, partnership, and success
Build, maintain, and govern a scalable design system with AI-first components and workflows to ensure consistency across platforms
Champion accessibility (WCAG/Section 508 compliance) and inclusive design best practices across all products, reflecting Credence's commitment to diversity and inclusion
Stay current with emerging trends in AI, UX, and design technologies, incorporating relevant innovations to advance the user experience
Contribute to the evolution of Credence's design maturity and best practices, supporting continuous learning and feedback
Qualification
Required
US citizenship with the ability to obtain successful DoD secret security clearance required. Candidates with active secret clearance preferred
Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent professional experience
10+ years of UX/UI design experience, including at least 3 years in a leadership or people-management role, preferably within enterprise, data-driven, or AI-based products
Strong portfolio demonstrating system-level design thinking, problem-solving, and shipped products, including examples of AI or LLM-based interactions
Expert proficiency in modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD) with working knowledge of front-end technologies such as HTML, CSS, and React
Exceptional communication and storytelling skills, with the ability to present design rationale to technical and executive audiences
Strong analytical and problem-solving abilities, comfortable navigating ambiguity and balancing user, business, and technical constraints
Proven ability to influence stakeholders, align cross-functional teams, and drive consensus without direct authority
Preferred
Experience designing for Generative AI tools, AI agents, or NLP-based systems
Familiarity with enterprise UX challenges and scalable design frameworks
Experience leveraging user feedback loops, analytics, and telemetry to support continuous product improvement
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Free Food & Snacks
Wellness Resources
Company
Credence
Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sid Chowdhary
Founder & Chief Executive Officer (CEO)
Recent News
Washington Technology
2025-03-27
Washington Business Journal
2025-02-07
Washington Business Journal
2025-02-04
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