Convergint · 3 weeks ago
Fire Alarm Service Technician 1
Convergint is a global service-based systems integrator with a commitment to providing exceptional service. The Fire Alarm Service Technician will be responsible for servicing and programming fire alarm systems, ensuring compliance with codes and company policies while delivering outstanding customer service.
BiometricsHealth CarePhysical SecurityPublic SafetySecurity
Responsibilities
Act as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service
Assist in the testing, programming and commissioning of fire alarm and life safety systems
Assist in the servicing of fire alarm and life safety systems
Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programing of Fire Alarm Systems, schematics and operational/product manuals
Execute all work in accordance with local and national codes, general best practices as well as company health and safety policies and procedures
Act as our customers best service provider at all times thereby ensuring Convergint Technologies is the first choice for service
Communicate and work with the other team members consistently to improve overall operations of the Convergint Technology Center, and company
Keep up to date and informed on all company policies
Present a professional image of Convergint Technologies at all times in appearance and behavior
Qualification
Required
Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted
Solid technical skills and/or experience related to fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
A valid driver's license with a clean driving record
Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required
Education: High School/GED or equivalent experience
Minimum Experience: 3-5 years as a fire alarm service technician with experience in programming EST 3 or EST 4 (Edwards) fire alarm systems or similar complexity
Preferred
2 years of hands-on experience in the commercial/ industrial/ low voltage/ electrical industry
NICET II Certification in Fire Alarm
Associates degree in Electronic technology, Instrumentation
Benefits
Company Holidays and Paid Time Off
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Company Vehicle for business use
Corporate Social Responsibility Day
And much more…
Company
Convergint
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence.
H1B Sponsorship
Convergint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$66.7M2021-12-16Secondary Market
2018-08-27Series Unknown· $19.74M
2018-06-29Series Unknown· $46.96M
Recent News
2025-07-16
Company data provided by crunchbase