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Aimbridge Hospitality · 6 days ago

Aimbridge Corporate - Vice President Operations

Plano, TX

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Aimbridge Hospitality is a leading global hospitality management company dedicated to creating exceptional guest experiences. The Vice President of Operations will manage the overall operation of sixty or more hotels, ensuring adherence to company standards, maximizing profits, and developing employees.

Asset ManagementHospitalityHotel

Responsibilities

Oversees the management of all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments

Ensures all hotels are profitable and maintain strong working relationships

Creates local and national marketing plans and pricing strategies, and knows market segments

Responds quickly to changing market conditions and revises strategies accordingly

Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each hotel

Promotes hotel's policies and philosophies to employees and guests through direct and indirect interaction

Creates the hotel's annual budget and monitors the performance of the hotel throughout the year

Produces monthly financial reports and knows at all times where the hotel stands against budget

Manages human resources functions of the hotel and across their assigned portfolio by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings

Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program

Ensures Director of Operations completes a property Quality Assurance and franchise review semi-quarterly

Reviews GM's marketing calls semi-quarterly to maintain a thorough understanding of market conditions

Ensures Director of Operations completes a direct bill audit semi-quarterly

Implements programs that meet corporate goals and objectives

Evaluates the results of overall operations regularly and systematically and reports these results to the Senior Vice President

Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood

Conducts area meetings semi-annually

Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction

Provides a professional image at all times through appearance and dress

Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook. Expected to report to work on scheduled days and at scheduled times

Follows company policies and procedures and is able to effectively communicate them to subordinates

Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws

Qualification

Hotel Management experienceManaging 40+ hotelsFinancial objectives achievementGuest satisfaction standardsProblem-solving skillsStress managementData analysisListening skillsBasic arithmetic functionsEffective communication

Required

At least 12 years of progressive hotel operations' experience; or a 4-year college degree and at least 5 years of related experience; or a 2-year college degree and at least 8 years of related experience

Hotel Management experience required

Must have experience managing 40+ hotels or 10+ full service hotels

Must have a proven record of achieving financial objectives, guest satisfaction standards and brand standards

Must have a valid driver's license in the applicable state

Must be able to convey information and ideas clearly

Must be able to evaluate and select among alternative courses of action quickly and accurately

Must work well in stressful, high pressure situations

Must maintain composure and objectivity under pressure

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need

Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests

Must be able to work with and understand financial information and data, and basic arithmetic functions