Equipment Health Monitoring (EHM) Service Delivery Engineer jobs in United States
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Rolls-Royce · 20 hours ago

Equipment Health Monitoring (EHM) Service Delivery Engineer

Rolls-Royce is a leading innovator in engineering and manufacturing, committed to providing critical power solutions globally. The EHM Service Delivery Engineer will analyze gas turbine performance data, provide troubleshooting support to airline customers, and ensure data integrity for effective service delivery.

AerospaceAutomotiveEnergyIndustrial ManufacturingLogisticsMachinery ManufacturingManufacturing
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Analyze gas turbine performance & mechanical data using latest EHM tools & techniques to diagnose and record potential anomalies in asset operation
Interface with engineering and business stakeholders (including Commercial, Customers, Alliances and Enterprises) to establish robust feedback to drive service cost awareness and implement required recommendations and improvements
Maintain equipment configuration and ensure data is received and correctly processed
Based on trend data, and established signatures, provide airline customers with short term troubleshooting advice and longer-term fleet management information
Prepare and deliver effective technical communications (e.g. presentation, training, and/or reports) to engineering & non-engineering areas
Work closely with airline customers and the wider RR community to continually evolve & improve our EHM service

Qualification

Equipment Health MonitoringTurbine engine maintenanceData analysisCustomer serviceGas turbine principlesTechnical communicationTeam collaborationAttention to detailSelf-motivatedCommunication skills

Required

Bachelor's degree in Engineering, Science or IT with 1+ years of Equipment Health Monitoring, Engine Maintenance, and/or Service Engineer experience, OR
Master's degree in Engineering, Science or IT, OR
PhD in Engineering, Science or IT
In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident

Preferred

Turbine engine maintenance, service, and/or support experience
Experience working with EHM, data sets, data acquisition, and data processing
Prior experience analyzing large data sets
Prior experience creating and presenting technical data and/or training to both internal and external stakeholders
Customer service experience
Basic understanding of the components, principles, and operation of a gas turbine engine
Broad understanding of EHM Service techniques, value, and customer satisfaction drivers
Self-motivated and directed, with keen attention to detail
Skilled at working within a team-oriented, collaborative environment, or as a sole contributor on identified projects
Good communication skills to cooperate with and influence both internal and external parties, at all levels of the business

Benefits

Bonus
Employee support assistance
Employee discounts
Health, dental, vision, disability, life and accidental death & dismemberment insurance
Flexible spending account
Health savings account
401(k) retirement savings plan with a company match
Employee Assistance Program
Paid Time Off
Certain paid holidays
Paid parental and family care leave
Tuition reimbursement
Long-term incentive plan

Company

Rolls-Royce

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Rolls-Royce provides aerospace engines, power systems, defense propulsion, marine solutions, and comprehensive MRO services.

Funding

Current Stage
Public Company
Total Funding
$276.65M
Key Investors
UK Space AgencyUnited States Navy
2024-07-22Grant· $6.21M
2024-04-08Grant· $1.49M
2023-03-17Grant· $3.53M

Leadership Team

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Tufan Erginbilgic
Chief Executive Officer
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Marius Swoboda
Head Design System Eng.
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Company data provided by crunchbase