Motorola Solutions · 1 month ago
Customer Engagement Specialist
Chicago, IL
Full-time
Onsite
Entry Level
$50K/yr - $52K/yr
1+ years expMotorola Solutions is a global community focused on enhancing public safety through technology. The Customer Engagement Specialist will work with regional customers, focusing on account management and supporting sales activities within designated territories.
Cyber SecurityTelecommunicationsVideo
Responsibilities
Partner with Account Executive and provide support to targeted regional accounts with transactional type daily activities
Develop and maintain favorable relationships with new and existing customers
Have a working knowledge of pricing strategies for customers within dedicated territories
Establish and build strong future opportunity pipeline by following up on assigned data driven campaigns
Proficient in utilizing Salesforce to track all support interactions with Account Executives and other field team members
Achieve established daily/weekly/monthly/quarterly activity and CRM performance targets
Establish trust and build strong business relationships with customers and assigned field team
Participates in and occasionally lead customer meetings
Participates on weekly territory calls and make in-field visits, as appropriate
Align with other members of the sales organization to support overall company revenue targets
Travel, as required. Approximately 10%
Qualification
Required
Bachelors Degree OR 1+ years of sales/customer service experience
Have a working knowledge of pricing strategies for customers within dedicated territories
Proficient in utilizing Salesforce to track all support interactions with Account Executives and other field team members
Achieve established daily/weekly/monthly/quarterly activity and CRM performance targets
Establish trust and build strong business relationships with customers and assigned field team
Participates in and occasionally lead customer meetings
Participates on weekly territory calls and make in-field visits, as appropriate
Align with other members of the sales organization to support overall company revenue targets
Travel, as required. Approximately 10%
Customer focused; detail oriented
Ability to maintain a positive attitude in a high stress/fast-paced work environment
Confidence and willingness to assume responsibility
Self-motivated with a high degree of drive and determination
Strong individual contributor and team player
Adaptive and flexible (changing technologies, processes, environments)
Preferred
Proven sales achievement in a high-energy, phone-based selling environment a PLUS
Experience developing collaborative relationships
Preferred experience with technology sales and Salesforce.com CRM experience
Benefits
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
10001+ employees
H1B Sponsorship
Motorola Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (159)
2024 (119)
2023 (146)
2022 (170)
2021 (153)
2020 (155)
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO
Leadership Team
Mahesh Saptharishi
Executive Vice President and CTO
Jack Molloy
EVP and Chief Operating Officer
Recent News
Android Headlines
2026-01-23
Company data provided by crunchbase