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WellLife Network · 3 weeks ago

Benefits & Leave Manager - 00284

New Hyde Park, NY

Full-time

Onsite

Mid, Senior Level

$75K/yr - $85K/yr

3+ years exp

WellLife Network is one of New York’s largest nonprofit health and human services organizations dedicated to empowering individuals and families. The Benefits & Leave Manager is responsible for managing the operations of benefit and leave programs, ensuring compliance with regulations, and overseeing workflows to promote efficiency and excellent customer service.

CommunitiesHealth CareMedicalNon Profit

Responsibilities

Provide strategic leadership and oversight of employee benefits and leave programs, ensuring plans remain competitive, compliant, and aligned with organizational objectives

Manage the daily administration of all health, welfare, retirement, and leave programs (medical, dental, 401k, STD/LTD, FMLA, ADA, COBRA, workers’ compensation)

Supervise and support benefit administrators, ensuring accurate processing, timely issue resolution, and a strong focus on customer service

Monitor leave requests, ensure compliance with federal, state, and local laws, and provide guidance to employees and managers on leave policies

Oversee accurate and timely reconciliation of benefit invoices, payroll deductions, and HRIS data feeds to carriers

Review, approve, and ensure compliance of retirement plan transactions

Help lead employee communications for benefits and leave, ensuring clarity, accessibility, and consistency across intranet, onboarding, and agency updates

Partner with HRIS to monitor, troubleshoot, and implement electronic data transmissions with benefit carriers

Support annual open enrollment, including coordination with vendors, preparation of employee materials, and administration of employee changes

Maintain compliance with all applicable laws, audits, and reporting requirements related to benefits and leaves

Provide coaching, training, and guidance to team members to strengthen operational performance and professional development

Serve as an escalation point for employee benefit and leave inquiries, resolving complex cases while maintaining confidentiality and compliance

Collaborate with the Benefits Director to implement process improvements, support strategic projects, and ensure alignment with organizational goals

Help prepare and present reports on benefit and leave activity, employee utilization, and compliance issues for HR leadership review

Visit various locations and provide in office presence 2-3 days a week to build better customer service for employees

Perform other HR duties as assigned

Qualification

Benefits administrationLeave administrationHRIS systemsEmployment laws knowledgeMicrosoft Office SuiteManagerial abilitiesCommunication skillsInterpersonal skillsOrganizational skillsProblem-solving skills