Account Director, Client Strategy (Remote US) jobs in United States
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Directive · 1 month ago

Account Director, Client Strategy (Remote US)

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
date7+ years exp

Directive is a remote-first team of performance marketers focused on driving measurable growth for B2B SaaS and tech companies. The Account Director, Client Strategy will serve as the senior strategic and commercial owner of valuable client relationships, driving retention, expansion, and overall client experience across a high-value portfolio.

B2BContent MarketingMarketingSEMSEOSocial Media Advertising
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Senior Management

Responsibilities

Own Strategic Client Relationships: Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value
Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance
Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting
Commercial Ownership: Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations
Lead QBRs & Executive Storytelling: Translate performance data into clear business narratives that connect marketing execution to revenue impact
Cross-Functional Leadership: Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence
Risk & Escalation Management: Proactively identify client risks and mitigate issues before escalation to executive leadership
Team Leadership: Mentor strategists, analysts, and project teams to elevate strategic thinking and commercial accountability

Qualification

B2B SaaS experienceClient relationship managementCross-channel strategyExecutive communicationCommercial acumenStrategic operatorCross-functional leadershipTrusted advisor mentalityClient-obsessedResilient & adaptableDirective DNAGrowth mindsetCollaborative

Required

7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients
Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio
Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to connect execution to business outcomes
Experience partnering with VP-, CMO-, and CRO-level client stakeholders
Clear, confident communicator who can translate performance into business impact
Comfortable owning forecasts, margins, scope, and renewal economics
Able to set direction while maintaining operational discipline
Influences without direct authority and aligns diverse teams around shared goals
Continuously seeks better ways to drive client and portfolio performance
Builds durable client relationships grounded in integrity and impact
Prioritizes client outcomes and long-term partnership value
Works seamlessly across teams and disciplines
Thrives in a fast-paced, high-accountability environment
Operates with precision, ownership, and a bias toward action

Company

Directive

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Directive is a B2B and enterprise search marketing agency that companies trust to scale their business.
dateFounded in 2014
location
Irvine, California, USA
people-size51-200 employees
web-link
http://directiveconsulting.com

Funding

Current Stage
Growth Stage

Leadership Team

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Garrett Mehrguth
CEO
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Tanner Shaffer
Managing Partner, Co-Founder
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Recent News

PR Newswire
Directive Announces International Expansion with Launch in Australia
2022-06-21
Company data provided by crunchbase