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Publicis Health Media · 1 day ago

Vice President, Client Operations

New York, NY

Full-time

Onsite

Director/Executive

$119K/yr - $188K/yr

8+ years exp

Publicis Health Media is the leading health media agency in the US, dedicated to delivering best-in-class solutions for health and wellness. The VP, Client Operations will oversee operational efforts for a client business, ensuring efficiency and effectiveness in agency operations, including financial oversight and project management.

AdvertisingFitnessHealth Care

H1B Sponsor Likely

Responsibilities

Manage client financials across teams, troubleshoot issues, and act as a liaison for client communication

Oversee hours reporting, pacing, and scope of work management

Monitor scope agreements to prevent scope creep and maintain focus on key deliverables

Assist with scope tracking, change orders, and understanding contractual arrangements

Create and manage master project plans for large-scale initiatives and cross-functional teams

Track key project milestones, address challenges, and ensure timely execution of deliverables

Provide consistent status updates to internal and external stakeholders

Design new systems, processes, and tools for integrated work

Identify opportunities to streamline workflows and improve efficiency

Drive compliance and champion change management for new processes

Develop training materials to document and instill best practices

Conduct lessons learned and process improvement reviews for ongoing enhancement

Act as the primary operational support contact for business leads

Build bridges across multiple agency teams, fostering collaboration in dynamic environments

Proactively identify and remove barriers to project success

Improve client and team interactions, enhancing collaborative dynamics

Establish and roll out best practices, systems, and tools for the organization

Qualification

Operations ManagementFinancial ManagementStakeholder ManagementProject ManagementMicrosoft Office SuiteWorkfrontJIRASmartSheetsResourcefulnessLeadershipCollaborationProblem-SolvingAdaptability

Required

Minimum of 8+ years in operations or project management in a media agency setting with deep understanding of financials & scoping

6+ years of people management experience

4-5+ years managing internal stakeholders + client relationships including procurement

Expertise in Microsoft Office Suite and other PM-related tools such as Workfront, JIRA, SmartSheets

Experience managing large scale digital, media or pharma projects

Experience in financial management, project planning, and process development

Benefits

Medical coverage

Dental

Vision

Disability

401K

Parental and family care leave

Family forming assistance

Tuition reimbursement

Flexible time off

Company

Publicis Health Media

Glassdoor3.6

Publicis Health Media develops breakthrough programs that ultimately help people make healthy decisions.

Founded in 2012

Philadelphia, Pennsylvania, USA

501-1000 employees

https://www.publicishealthmedia.com/

H1B Sponsorship

Publicis Health Media has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (5)

2023 (1)

2022 (2)

2021 (7)

2020 (6)