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Triumph · 3 days ago

Senior Manager, Business Continuity & Operational Resilience

Dallas, TX

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Triumph is a company focused on making a difference in the lives of customers and communities. The Senior Manager, Business Continuity & Operational Resilience will lead the enterprise-wide Business Continuity program and support IT risk oversight and operational risk assessments, ensuring resilience across business and technology domains.

BankingCommercial LendingFinancial ServicesPayments

Culture & Values

Responsibilities

Develop, maintain, and implement business continuity strategies including risk assessments, business impact analysis, testing and training, and business continuity procedures, aligned with regulatory requirements and industry best practices (FFIEC, ISO 22301)

Plan, execute, and debrief BC exercises for critical business processes, including team member notification tests; document lessons learned and track remediation

Administer Crisis Management and Pandemic policies

Lead governance and reporting for BC metrics and dashboards

Conduct vendor resilience reviews and integrate third-party risk assessments into continuity planning

Continuously improve BC program maturity through gap analysis, benchmarking, and adoption of emerging best practices including potential use of agentic AI

Support the ERM team in conducting operational risk assessments

Assist with IT risk oversight by reviewing technology dependencies, understanding data flows, and identifying resilience gaps in critical systems

Collaborate with IT Security and Infrastructure teams to validate disaster recovery strategies and ensure alignment with BC objectives

Provide input on resilience aspects of Model Risk Management and AI Governance

Work closely with all levels of management and act as a liaison between business line leaders, IT, and ERM to integrate resilience strategies across business and technology domains

Communicate resilience strategies effectively to technical and non-technical audiences

Develop and deliver training programs on BC/DR and operational resilience concepts

Qualification

Business ContinuityIT Risk ManagementOperational RiskRisk AssessmentsFFIEC GuidelinesISO 22301Crisis ManagementVendor Resilience ReviewsAnalytical SkillsInfluencing SkillsIntellectual CuriosityCommunication SkillsOrganizational SkillsTeam Collaboration

Required

Bachelor's Degree in relevant field required

At least 8 years of experience in Business Continuity, IT risk management, and/or operational risk, with demonstrated ability to integrate resilience strategies across business and technology domains

Prior experience supporting regulatory exams and audits in a financial services or highly regulated environment

Deep knowledge of FFIEC guidelines, ISO 22301, and other resilience-related standards

Strong understanding of end-to-end business processes and their dependencies on technology, systems architecture, and data flows

Experience performing complex risk assessments on critical business processes and related technology components

Strong influencing skills with senior leadership and ability to build cross-functional partnerships

Strong analytical, organizational, and communication skills; ability to manage multiple priorities in a dynamic environment

Intellectual curiosity and learning mentality focused on continually understanding the business and the transportation sector

Team-focused contributor who values collective achievement over personal ego

Preferred

CBCP, MBCI (Business Continuity) preferred

CRISC or CISM (IT Risk) preferred

Experience in payments and transportation sector is a plus, but not required

Benefits

Medical

Dental

Vision

Paid Time Off

401k

And much more.

Company

Triumph

Triumph is a financial and technology company serving the transportation industry with pioneering payments, factoring, intelligence and banking solutions, powered by The Triumph Network.

Founded in 2010

Dallas, Texas, USA

1001-5000 employees