Pasadena Villa Outpatient · 4 hours ago
Community Outreach Liaison (Business Development)
Colorado Springs, CO
Full-time
Onsite
Entry, Mid Level
$70K/yr - $80K/yr
2+ years expPasadena Villa Outpatient is a leading provider of mental health treatment services across the region, dedicated to improving mental wellness in the communities served. The Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources, educating them about mental health treatment services and supporting local admissions.
Health CareHospitalWellness
Responsibilities
Exemplifies our 5 Star Service to clients, team members, referents, and families
Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility’s presence in the local market
Target follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated
Schedules and conducts tours with referral sources, clients, and families
Communicates various levels of care to potential clients, families, and referral sources
Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at the Outpatient Center in relation to the client’s individual needs and circumstances
Obtains necessary information to quickly determine viability of potential admission
Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options
Empathically but prescriptively leading callers to the next step of deciding on admission
Determines the clinical and financial viability of potential admissions
Articulates the value and fit of facility programming to each potential client’s circumstances and needs
Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support
Offers a high level of customer service and communication to referral sources, clients, and families
Partners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators
Coordinates with the business office and Utilization Review to determine financing options for potential clients
Qualification
Required
bachelor's degree
2+ years of related experience in clinical admissions and business development in a healthcare setting
equivalent combination of education and experience
Preferred
master's degree
Benefits
Collaborative environment dedicated to clinical excellence
Multiple Career Development Pathways
Company Supported Continuing Education & Certification
PPO & HDHP Health Plan Options
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Generous Team Member Referral Program
Parental Leave
Company
Pasadena Villa Outpatient
Pasadena Villa Outpatient provides treatment for adults and adolescents, 12 years or older, who struggle with various mental illnesses, including but not limited to, depression, anxiety, bipolar disorder, and psychotic disorders.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase