Stripe · 1 day ago
Services Consultant
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$78K/yr - $117K/yr
2+ years expStripe is a financial infrastructure platform for businesses, aimed at increasing the GDP of the internet. The Services Consultant role involves ensuring customers in the SMB and Commercial segments receive the right Professional Services to thrive on Stripe, driving service attachment rates and collaborating with Account Executives for successful user transitions.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Evaluate user needs and recommend the most appropriate service offering to ensure their success on Stripe (free or paid)
Drive Professional Services attach for SMB and Commercial users, ensuring they receive appropriate implementation and integration support
Collaborate with Account Executives to ensure smooth user handoffs and appropriate service offerings
Scope projects accurately to ensure alignment between customer needs and our delivery capabilities
Build and maintain strong relationships with the Sales team for effective service alignment
Support user success by focusing on increasing Stripe product activations
Scope projects accurately to ensure alignment between customer needs and our delivery capabilities
Generate Professional Services revenue through selling packaged offerings
Negotiate service contracts and statements of work for paid engagements
Monitor customer success metrics across all segments to demonstrate ROI
Help shape the evolution of our service offerings based on market needs and feedback
Qualification
Required
2+ years of customer facing experience at a leading technology or payments company and a track record of top performance
Experience in pre-sales and sales, as well as in contract and Statement of Work (SOW) development
Ability to understand technical requirements and match them to appropriate service offerings
Strong judgment in determining which service offering best suits different user segments
Experience qualifying opportunities and identifying upsell potential
Strong communication skills with the ability to translate technical concepts for business audiences
Experience working cross-functionally with sales, product, and delivery teams
Ability to build strong relationships across different customer segments
Preferred
Experience selling technical implementation services in the payments or fintech industry
Knowledge of Stripe's product suite and implementation requirements
Background in solution selling with a focus on customer outcomes
Understanding of API-based integrations and technical implementation challenges
Experience in a high-growth technology company
Familiarity with common e-commerce platforms and payment systems
Track record of balancing free service attachment goals with revenue generation targets
Benefits
Equity
Company bonus or sales commissions/bonuses
401(k) plan
Medical, dental, and vision benefits
Wellness stipends
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
Payments Dive
2026-01-08
2026-01-08
Company data provided by crunchbase