Onto Innovation · 1 month ago
Sales Order Manager 2
Milpitas-CA
Full-time
Onsite
Entry, Mid Level
2+ years expOnto Innovation is a leader in process control within the semiconductor industry. The Sales Order Manager 2 will manage the order fulfillment process, ensuring accuracy and compliance while collaborating with various teams to resolve order-related issues.
3D TechnologyManufacturingSemiconductor
No H1B
U.S. Citizen Only
Responsibilities
Managing the order fulfillment process from forecast, manufacturing slot request, booking closure shipment and revenue recognition
Knowledge of order acceptance policies and dedication to the excellence and accuracy of the order processing processes
Primary point of contact for order placement by current accounts, customer service, problem resolution, fulfilling requests, sales database management, forecast implementation, etc
Work with Sales to create/Update/ maintain forecast opportunities in Oracle Sales Cloud and Oracle CPQ
Ensure accuracy of transactions to maintain reliability in financial reporting
Create and maintain accurate Sales Orders in Oracle EBS
Assist to generate quotation based on sales and marketing input
Collaborate with Sales, Finance and Legal teams to review and interpreting customer contracts to ascertain the level of SOX compliance to corporate policies
Gather, review, and organize all documentation related to new orders
Ensure all documentation is received for accurate revenue recognition
Prepare/review clean booking checklist (CBC) to ensure all booking requirements is complete
Process purchase orders in compliance with our SOX policies and procedures
Collaborate with sales, finance, marketing, business unit, operations, supply chain, manufacturing, service and shipping teams to resolve order issues
Escalate to management as needed to resolve quoting, booking or revenue issues
Understand shipping INCO terms and how this may impact revenue recognition along with back ordered items
Understanding and creating shipping documents
Process and enter Vendor orders
Experience with letters of credit is preferred
Experience with license management system is preferred
Work in cross functional groups to capture customer configuration requirements into buildable systems within manufacturing business guidelines
Review sales or customer-requested inside lead-time changes for shipment or configuration and obtain approvals
Coordinating communications of order shipment status & configuration changes between manufacturing, account teams and customers
Maintain excellent communication with account teams to meet their needs and ensure satisfaction
Manage customer-specific reporting requirements
Attend weekly meetings with the regions and operations to align and resolve open issues
Work across time zones (i.e., APAC, EUR, PST, EST)
Qualification
Required
Minimum 2+ years of order management experience or equivalent business experience
Experience in Oracle EBS, Oracle Sales Cloud, and Oracle CPQ
Proficient in MS Office, advanced Excel, PowerPoint, Power BI
Preferred
Associate degree preferred or equivalent experience
Experience with letters of credit is preferred
Experience with license management system is preferred
Benefits
Health/dental/vision/life/disability
PTO
401K plan with employer match
Employee Stock Purchase Program (ESPP)
Health & wellness initiatives
Company
Onto Innovation
Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-11-12IPO
Leadership Team
Chris Seams
Chairman Of The Board
Recent News
2026-01-23
2026-01-16
2026-01-06
Company data provided by crunchbase