BJC HealthCare · 2 days ago
EHR Software Configuration Manager
St Louis, MO
Full-time
Hybrid
Mid, Senior Level
2+ years expBJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis area. The EHR Software Configuration Manager will oversee the configuration, implementation, and optimization of Epic Beacon, Epic Research, and Genomics modules while leading teams of Epic analysts and IT operational professionals.
Hospital & Health Care
Responsibilities
Leads BJC Technology teams of operational professionals responsible for overseeing virtualized application and virtualized desktop systems availability, performance, and enhancements. Ensures application Reduced Signonn/SSO configurations are designed and supported appropriately to streamline clinical and operational IT workflows. Assembles BJC Technology project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately
Develops BJC IT organizational policies, standards, and guidelines for software configuration design, deployment and refactoring
Promotes a culture of quality throughout the organization and drives adoption of and adherence to testing policies and standards. Plans and leads testing activities for software applications. Leads activities to manage risks and opportunities associated with testing and change. Assembles test plans, testing scenarios, and performing quality testing reviews
Champions high standards in user interaction with the organization’s systems, products and services including involvement of users in workflow/configuration evaluation activities. Works collaboratively with various constituency groups, team members, and leadership to iteratively review user experience. Leads team members to gather feedback surrounding the software configuration, review application configuration options with constituency groups, and act upon feedback provided by end-users
Leads teams of operational professionals responsible for overseeing first line investigation and gathers information to enable incident resolution and allocate incidents. Ensures that team members priorities and diagnoses incidents to meet agreed upon SLAs. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents from operational leaders
Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals
Qualification
Required
Bach Deg and/or Equivalent Exp
2-5 years of experience
Experience managing teams of operational professionals
Knowledge of and working with Epic specific software applications
Preferred
Bachelor's Degree
5-10 years of experience
2-5 years of supervisory experience
Benefits
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance
paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
Company
BJC HealthCare
As one of the largest nonprofit health care integrated delivery organizations in the country, we are committed to improving the health and well-being of the people and communities we serve through leadership, education, innovation and excellence in medicine.
10001+ employees
H1B Sponsorship
BJC HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase