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Golden 1 Credit Union · 1 day ago

Home Loan Internal Production - Home Loan Advisor - External

Sacramento, CA

Full-time

Hybrid

Senior Level

$16.50/hr - $16.50/hr

5+ years exp

Golden 1 Credit Union is seeking a Home Loan Advisor - External to proactively solicit new residential mortgage loans and develop a strong network of business relationships. The Advisor will manage the mortgage loan pipeline, provide exceptional service to members, and ensure compliance with lending regulations.

BankingFinanceFinancial Services

Hiring Manager

Desiree Thompson

Responsibilities

Originate mortgage loans from self-sourced business and personal relationships by maintaining exceptional service levels and administering a lead management system. Discuss mortgage product options via phone, email or in person with prospective and current borrowers

Assist the member with an appropriate product selection, lock request and provide applicable disclosures as required by law, and dictated by credit union processes

Obtain and analyze pertinent financial and credit data. Complete an initial assessment of the mortgage application including a review of credit, financial data and collateral information to identify underwriting concerns upfront

Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including RESPA, HPML, HOEPA, HCML, ATR/QM, bank secrecy and anti-money laundering laws appropriate to the position

Manage mortgage loan pipeline closely to ensure loans are attended to promptly, efficiently and accurately to ensure exceptional service by providing a market leading turn time on applications

Oversee the loan process from origination to close and provide on-going communication to applicants. This includes renegotiating the interest rate and loan terms due to a change in the initial qualification caused by collateral, income or financial data verification. Demonstrate the ability to delicately handle difficult situations while maintaining complete professionalism

Work closely with the mortgage resource center and operations staff to ensure the mortgage loan is being moved along in accordance with the credit union standards

Consistently notate conversations with member in the LOS to ensure proper communication

Qualification

Mortgage industry knowledgeCredit analysisMember service skillsRegulatory compliance knowledgeMarket condition analysisHome loan advisory skillsComputer skillsOffice equipment proficiencyNetworking skillsOral communication skillsWritten communication skills

Required

High school diploma or equivalent work experience or four year college degree preferred

Minimum five years in a mortgage related function with at least two years of generating self-sourced business

Exceptional member service skills

Strong credit and general financial analysis

Current working knowledge of the mortgage industry

Excellent ability to collect and report information on market conditions including competitive product and service offerings

Understanding of the secondary market including governmental programs

Strong oral and written communication skills

Develop and maintain advisory and consultative home loan skills

Working knowledge of office equipment and intermediate computer skills including excel

MLO Registration required: An individual in this position has been determined to be a Mortgage Loan Originator as defined by the S.A.F.E Act and whose responsibilities include taking applications and discusses terms or negotiates rates on loans secured by real property