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Tunnel to Towers Foundation · 3 weeks ago

Coordinator, Atlanta Veteran Village, National Case Management Network, Homeless Veteran Program

Austell, GA

Full-time

Onsite

Mid Level

$55K/yr - $65K/yr

3+ years exp

Tunnel to Towers Foundation is committed to eradicating homelessness amongst veterans. This role is responsible for providing comprehensive support to veterans and their families throughout the housing assistance process, ensuring clear communication and advocacy to promote long-term housing stability.

CharityEventsNon Profit

Responsibilities

Responsible for communication between the Foundation, recipient and family members throughout the screening and enrollment process

Provide direct assistance to veterans and veteran families requiring assistance with navigating suitable housing solutions within the local community

Assist with Veteran Village residents needing assistance with relocation from supportive housing to alternative housing settings

Assist participants in completing property owner and property management housing applications, including helping to secure needed documentation

Advocate on behalf of the participants with property owners and brokers to overcome any issues or challenges to securing suitable housing

Develop and cultivate relationships with national resources of property owners and real estate agencies willing to house veterans with and without housing vouchers

Facilitate coordination between the National Case Management Network and the Supportive Housing and Services site team members in order to ensure overall housing stability

Work with the administrative team to ensure the cross referral process is organized, efficient, and timely

Provide recipients with community resources and linkages including but not limited to housing, mental health, benefits and entitlements, legal, childcare, vouchers, etc

Assist with on-site administrative tasks that will include email and phone correspondence, maintaining files and spreadsheets, and conducting research for appropriate resources for recipients

Work in collaboration across the Homeless Veteran Program department team

Perform all other duties assigned as needed

Qualification

Social Service experienceCase ManagementHousing assistanceMicrosoft OfficeCommunication skillsOrganizational skillsMultitaskingLITCInterpersonal abilitiesDetail oriented

Required

Minimum of Bachelor's Degree with a minimum of 3 years of Social Service experience in Case Management, Housing or similar role

Strong organizational and design skills

Excellent communication and interpersonal abilities

Excellent communication skills

Detail oriented

Experience working with city and federal housing vouchers and Public Housing Authorities. Some understanding of low income tax credit programs (LITC)

Demonstrated knowledge of challenges faced by special populations, including mental health disabilities, low income, and homelessness; experience working in a multi-racial, low-income community preferred

Ability to multitask multiple projects and supervise personnel

Proficient in Microsoft Office/ Google Suite (or equivalent)

Pre-employment screening, including a background check, is required