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LexisNexis Risk Solutions · 1 month ago

Legal Customer Success Consultant

Dayton, OH (Springboro Pk)

Full-time

Hybrid

Mid Level

$48K/yr - $80K/yr

LexisNexis Risk Solutions is a global provider of information-based analytics and decision tools for professional and business customers. The Legal Customer Success Consultant role focuses on providing education and support to legal professionals, driving usage of LexisNexis products, and retaining and growing revenue within assigned accounts.

AnalyticsHealth CareInformation TechnologyInsurTechRisk ManagementSoftware

Culture & Values

H1B Sponsor Likely

Responsibilities

Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products

Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement

Reaching out to customers via phone and email to uncover training and product needs

Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue

Collaborating with internal partners to drive preference and develop strategic account plans

Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business

Identifying and sharing upsell leads and opportunities with sales partners

Qualification

Juris DoctorLegal researchSales experienceTraining experienceCommunication skillsPresentation skillsCollaboration skillsRelationship building

Required

Have a Juris Doctor, or comparable experience in a paralegal role

Display excellent verbal and written communication skills

Possess comfortability with delivering presentations and trainings in a virtual environment

Demonstrate excellent proven sales and/or training experience

Have legal research experience or expertise using LexisNexis tools

Be able to effectively partner and collaborate across teams with different functions

Have the ability to build solid relationships internally and externally

Benefits

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Company

LexisNexis Risk Solutions

Glassdoor4.0

LexisNexis Risk Solutions provides information to assist customers in industry and government in assessing, predicting, and managing risk. It is a sub-organization of ChoicePoint.

Founded in 2000

Alpharetta, Georgia, USA

10001+ employees

https://risk.lexisnexis.com

H1B Sponsorship

LexisNexis Risk Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (129)

2024 (132)

2023 (86)

2022 (98)

2021 (125)

2020 (53)