Bilingual Intake Specialist jobs in United States
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Rosenbaum Personal Injury Lawyers · 3 weeks ago

Bilingual Intake Specialist

positionNew York, New York, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$35K/yr - $40K/yr

Rosenbaum Personal Injury Lawyers is a pre-eminent New York City personal injury firm that has been representing individuals throughout the New York City metro region for over 40 years. The Intake Specialist plays a crucial role in identifying and bringing new clients to our firm and is the first point of contact for potential clients.

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Responsibilities

Foster and maintain client relations through communication and professional conduct
Serve as the first point of contact for prospective clients
Conduct intake interviews to gather information and assess case potential
Manage initial case information, track leads, and follow up with potential clients as needed
Support prospective clients by providing general information about the Intake process
Provide additional support to the Intake team and perform additional duties as needed
Assist with special projects and initiatives as assigned, demonstrating flexibility and willingness to take on new tasks

Qualification

Bilingual fluencyMicrosoft Office SuiteCase management systemsAttention to detailDiscretionCommunication skillsTime managementConfidentiality

Required

Associate's degree
Bilingual fluency in English and Spanish
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and case management systems
Strong attention to detail and accuracy in maintaining case information
Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues
Ability to prioritize tasks effectively and manage time efficiently in a fast-paced environment
Discretion and confidentiality when handling sensitive information

Preferred

Experience in customer service role
Legal experience
Bachelor's degree
Experience with Filevine

Benefits

Comprehensive health insurance
401k
PTO
Professional development opportunities
Friendly and collaborative work environment

Company

Rosenbaum Personal Injury Lawyers

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Personal injury law firm helping individuals in cases involving personal injuries and medical malpractice.
dateFounded in 1996
location
New York, New York, USA
people-size11-50 employees
web-link
https://www.rosenbaumnylaw.com/

Funding

Current Stage
Early Stage

Leadership Team

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Jordan J. Nazarzadeh, Esq.
Partner
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Recent News

Newswire
Rosenbaum Personal Injury Lawyers Highlights Track Record of Success in New York Injury Cases
2025-09-19
PR.com
Scott Vicknair Personal Injury Lawyers Announces Community Events for 2025
2025-03-15
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