Vertex · 2 months ago
Director, Commercial Technology Business Engagement Leader – Kidney, Cystic Fibrosis (CF), and Patient Services
Boston, MA
Full-time
Hybrid
Director/Executive
$190K/yr - $286K/yr
15+ years expVertex is a global biotechnology company that invests in scientific innovation, and they are seeking a Director for their Commercial Technology team. This role involves leading technology strategy and delivery to support the North America Kidney and CF business units and Patient Services, while driving major program investments and executing the technology and AI roadmap in alignment with business objectives.
Computer Software
Responsibilities
Trusted partner of the senior business leaders in the NA CF BU, NA Kidney BU and NA Patient Services COE teams, understand their vision, and deliver technology to enable achievement of their goals & objectives
Engage as a key participant in the strategic business planning process with commercial partners and drive the technology and AI agenda of business transformation
Lead and develop a high-performing team business analysts and on-shore/off-shore technical resources to deliver on prioritized technology projects and enhancements
Maintain strong operational governance for NA Patient Services platforms and integrated technologies
Create a technology roadmap to support Go-To-Market strategy projects in Sales, Marketing and Patient Services, aligned to pipeline commercialization timelines for US and Canadian markets
Develop and manage budgets to enable roadmap and related portfolio of projects
Oversee a portfolio of projects, programs, releases, and system enhancements, ensuring quality and timeliness of delivery within allocated budget limits
Proactively identify innovative solutions, introduce new technologies, and AI capabilities to improve business processes in pursuit of driving efficiencies and meeting business objectives
Lead full project lifecycle from intake through deployment, communication, change management and team mobilization/ onboarding
Partner with the DTE teams including Customer Engagement, Medical Affairs, Market Access, Data management, Software Engineering and Information Security to lead execution of prioritized projects and backlogs and enable AI and machine learning capabilities for data science teams to advance business goals
Manage relationships with the strategic software vendors and service providers providing technology solutions and ongoing operational support for the business area
Work closely with DTE Compliance, Internal Audit, and Quality Assurance groups as needed to ensure compliance with all appropriate regulations, as well as our DTE system lifecycle and change management requirements
As a people manager within the organization, manage financial accountabilities and human resource responsibilities for assigned staff
Qualification
Required
Knowledge and experience in US Field enablement, Marketing, Patient Services in the biopharma industry
Strong knowledge of modern technologies like Salesforce, cloud computing, cybersecurity, data platforms like AWS, Snowflake and Data bricks and usage of AI/ML capabilities to enable commercialization excellence
Exceptional written and verbal communication skills and ability to present in a clear and concise manner to all audiences
Strong knowledge of, and experience working with Salesforce CRM, Veeva, Salesforce Marketing Cloud, Salesforce Health Cloud and Life Sciences Cloud, Master Data Management, and commercial data sets
Experience in building productive partnerships with senior business leaders and influencing them to take action
Strong analytical and problem-solving abilities including development of business justification and value propositions
Substantial program/ project management, demand management, resource management and system life cycle expertise
Proven capabilities in people management and building high-performing teams
Proven ability to run operational support and maintenance of large technology environments effectively and efficiently
Prior experience with running IT managed services or outsourced/ offshore teams
Superior MS Office skills, including MS Project & Visio, Excel and PowerPoint Experience
Strong experience in Agile methodology
Bachelor's degree (preferably in technology discipline) or equivalent experience
15+ years' experience working in growing technology roles with at least 8-10 years in IT leadership positions
6+ years' experience in the US Commercial domain, data management, CRM and Digital Customer Engagement or comparable technologies
Preferred
Experience with technology enablement of for large specialty markets is a plus
US commercial launch experience is plus
Benefits
Medical, dental and vision benefits
Generous paid time off (including a week-long company shutdown in the Summer and the Winter)
Educational assistance programs including student loan repayment
A generous commuting subsidy
Matching charitable donations
401(k)
Company
Vertex
Vendor intelligence that combs through your supplier, manufacturer, logistics data to detect where you're leaving money on the table.
2-10 employees
H1B Sponsorship
Vertex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (18)
2023 (7)
2022 (13)
2021 (5)
2020 (7)
Funding
Current Stage
Early StageCompany data provided by crunchbase