Darden · 1 week ago
NRO Analyst
Orlando, FL
Full-time
Onsite
Entry Level
1+ years expDarden is a well-known restaurant company that operates multiple brands. They are seeking an IT Analyst for New Restaurant Openings (NRO) to provide technical support for IT aspects during new restaurant openings and remodels, coordinating with various stakeholders to ensure timely and smooth openings.
Food and BeverageFood ProcessingRestaurants
Responsibilities
Under the direction and supervision of leadership, provides technical and operational support for all assigned brands’ new restaurant openings
Coordinates with restaurant management teams, vendors and installers on the implementation of all IT systems, including, Point of Sale, Table Management, Kitchen Display Systems, firewalls, switches and wireless systems
Performs assigned activities within plans and task checklists
Monitors and updates bill of materials and all New Restaurant/staging documentation to ensure they are up to date and followed by vendors
Regularly evaluates new restaurant opening and staging processes and looks for ways to automate and standardize processes in an effort to provide the best new restaurant opening experience possible
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards
Partners with Application Development, Infrastructure and other teams to ensure new software, hardware and processes are implemented into new restaurant openings
Works with restaurant managers and service vendors to ensure prompt service delivery
Monitors and works with vendors to resolve hardware and software incidents
Keeps abreast of the latest hardware and software developments offered by Restaurant Systems team
Establishes a thorough knowledge of the systems, processes and procedures used by our brands
Qualification
Required
1+ years restaurant technology experience
Demonstrated ability to accurately determine when hardware service is required and direct service vendors for corrective action
Understanding of restaurant systems installation, troubleshooting and escalation processes
Ability to handle multiple tasks in a fast paced environment while using sound judgment to make accurate, efficient decisions
Demonstrated ability to develop positive relationships and strong customer service orientation
Proven ability to work effectively to achieve results and adapt to frequent change
Self-starter with initiative to proactively identify and act upon opportunities without direction
Associate Degree or equivalent experience
Must be flexible to support new restaurants openings that may require assistance nights and weekends
Preferred
Bachelor's Degree
Restaurant Operations Experience
Company
Darden
Darden’s family of restaurants features some of the most recognizable and successful brands in full-service dining — Olive Garden, LongHorn Steakhouse, Yard House, Ruth's Chris Steak House, Cheddar’s Scratch Kitchen, The Capital Grille, Chuy's, Seasons 52, Eddie V's and Bahama Breeze.
10001+ employees
H1B Sponsorship
Darden has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (5)
2022 (20)
2021 (2)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-05-31IPO
Leadership Team
Christopher Chang
SVP & Chief Information Officer
Doug Milanes
SVP, Chief Supply Chain Officer
Recent News
Canada NewsWire
2026-01-16
2025-12-31
Food Business News
2025-12-25
Company data provided by crunchbase