Autodesk · 3 weeks ago
Python Developer, ACC
Boston, MA, USA
Full-time
Onsite
Senior Level, Lead/Staff
$141K/yr - $229K/yr
8+ years expAutodesk is a leader in software development, and they are seeking a talented Python development engineer to provide dedicated tier-2 support for their Autodesk Forma and construction cloud solutions. The role involves triaging customer technical issues and developing automations for self-help and self-heal solutions.
3D TechnologyArchitectureConstructionManufacturingSoftware Engineering
Responsibilities
Act as the dedicated support expert for Autodesk Forma and construction cloud solutions in Customer Technical Success
Act as the customer liaison with engineering team
Research, verify, and document product defects
Boost customer trust in our solutions by expediting the resolution of escalated customer challenges through swifter triage and issue resolution
Demonstrate excellence in software troubleshooting, and diagnosing difficult to reproduce issues
Excellent verbal and written communication skills
Lead initiatives to enhance process efficiency, customer satisfaction by developing automations
Build and maintain a collection of service automation runbooks that can be run from the cloud
Build alert and telemetry systems to accelerate issue detection and mitigation
Create documentation as appropriate for the automations developed
Ensure high quality deliverables
Ability to work independently and/or guide other team members to meet deadlines
Self-motivated and proactive, possessing strong desire to learn
Qualification
Required
4-year bachelor's degree from an accredited institution in engineering, computer science, or a related degree
Minimum 8 years of experience in the construction or engineering domain
Strong experience writing script-based automations using Python, or similar scripting languages
Strong skills in Windows OS, networking, Cloud APIs, virtualization
Experience with Azure, AWS, or similar cloud provider
Experience in Agile Software Development practices and tools (such as Jira, Kanban. Etc.)
Excellent verbal and written communication skills
Ability to work independently and/or guide other team members to meet deadlines
Self-motivated and proactive, possessing strong desire to learn
Preferred
Excellent skills in resolving customer problems with an “out of the box” and a “can do” approach
Exhibit leadership skills and go beyond on the roles and responsibilities
Take ownership and accountability of the tasks and show leadership skills to mentor coach the team whenever required
Working experience with any of those products: AutoCAD, Revit, Forma (Autodesk Construction Cloud), BIM360
Benefits
Health and financial benefits
Time away
Everyday wellness
Comprehensive benefits package
Company
Autodesk
Autodesk develops 3D design software for use in the architecture, engineering, construction, and media industries.
10001+ employees
H1B Sponsorship
Autodesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (243)
2023 (269)
2022 (359)
2021 (298)
2020 (260)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
CitibankOK Blockchain Capital
2025-07-01Acquired
2025-05-08Post Ipo Debt· $1.5B
2020-08-25Seed
Leadership Team
Andrew Anagnost
President and Chief Executive Officer
Janesh Moorjani
CFO
Recent News
Venture Capital Journal
2026-01-07
Private Capital Journal
2026-01-07
Company data provided by crunchbase