North American Risk Services (NARS) ยท 1 month ago
Claims Intake Representative
United States
Full-time
Remote
Entry Level
2+ years expNorth American Risk Services (NARS) is a premier third-party administrator seeking a Claims Intake Representative to provide technical and telephonic customer service support for the claims department. The role involves assisting customers, entering claim information, and notifying technical personnel about new losses.
Financial ServicesInsurance
Responsibilities
Provide telephone service and assistance to all company customers and other claim related parties
Respond to customer inquiries in a polite, timely and accurate manner
Enter and maintain required claim information into company claim system
Notify appropriate technical personnel regarding both new losses and technical inquiries
Provide pre-and-post loss material to assigned customers as required
Performs other assigned tasks and duties as required or directed
Qualification
Required
High School Diploma or equivalent required
Ability to maintain focus and productivity while working for long hours in front of a screen
Provide telephone service and assistance to all company customers and other claim related parties
Respond to customer inquiries in a polite, timely and accurate manner
Enter and maintain required claim information into company claim system
Notify appropriate technical personnel regarding both new losses and technical inquiries
Provide pre-and-post loss material to assigned customers as required
Perform other assigned tasks and duties as required or directed
Preferred
2-year degree or higher preferred
Bilingual abilities (Spanish) including translation a plus
2+ years of customer service experience preferred
Benefits
Medical, Dental, Vision Insurance
Paid Time Off Program
401k
And Much More!
Company
North American Risk Services (NARS)
North American Risk Services, Inc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Charrette
Chief Financial Officer
John McCully
Sr. Vice President/Chief Client Officer
Recent News
Yahoo Finance
2024-02-19
Captive Insurance Times
2024-02-19
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