North Atlantic Corp · 1 month ago
Cooper/Captiva Product Manager
North Atlantic Corp is seeking a Cooper/Captiva Product Line Manager who will be responsible for the overall strategy, performance, and growth of the company’s door and stair product lines. This role involves collaborating with various departments to optimize product positioning, manufacturing processes, and supply chain relationships while driving sales and innovation in product offerings.
ConstructionHome ImprovementInterior Design
Responsibilities
Optimizes team structure in a manner that facilitates the team’s performance towards its objectives, while focusing on the growth and development opportunities for team members
Develop into the key contact for our sales teams and other significant Architectural Products users or specifiers to answer questions and provide detailed and high-level information on the product line including construction fire rating offerings, performance rating capabilities, and code considerations of the product category
Understands and improves internal process required to increase product sales opportunities and order close rates across both of the Architectural product lines
Driven to improve responsiveness and speed to market with new proposals generation and awarded orders processed and into production per target times established
Become an expert user of the Captiva Build Quote Software as well as the Cooper custom curved stair quoting tool
Gain a strong understanding of the CAD process aimed at improving accuracy and minimizing revisions along with the time involved in moving quotes through the process to shop orders
Maintain our quote lead times to less than 48 hours on 95% plus of our opportunities
Monitor daily dept. quote & order processing activity to assure productivity expectations are being achieved
Fill in as needed when estimating team is on vacation or intake of bid requests spike in order to achieve a quick turn around to our sales team
Obtain hands-on knowledge of manufacturing techniques/processes required to build Captiva wood and MDF products, as well as Cooper stair systems and components
Seek ways to increase product line use capabilities and production capacity via existing and or new equipment and production layouts
Understand the supply chain ecosystem for the Architectural product lines
Develop written specifications and performance expectations for current raw materials used in products production
Establish working relationships with current raw materials suppliers and communicate our expectations of them
If needed, pursue new supply chain relationships that will improve the product offering
Defines the best practices for post-manufacturing and pre-delivery activities surrounding the product from pre-hanging, to pre-finishing, to product packaging/handling
Based on competitive intelligence gained, set product pricing for various customer types accordingly in the market areas we serve
Collaborate with NAC Marketing & Sales leadership to develop selling approach, marketing assets, training guides, etc
PLM must execute on increased sales in the product category
Understand our product positioning in the market areas served relative to the competing product brands
Considers pricing, product features, warranty language, service offerings, and customer feedback, wants and needs
Identifies and implements product innovation opportunities that align with the (performance) needs of the markets served in superior ways to that of competitive brand products
Qualification
Required
Experience in product line management, specifically in door and stair product lines
Strong leadership skills to optimize team structure and performance
Ability to understand and improve internal processes for product sales opportunities
Expertise in using Captiva Build Quote Software and Cooper custom curved stair quoting tool
Strong understanding of CAD processes to improve accuracy and minimize revisions
Hands-on knowledge of manufacturing techniques/processes for wood and MDF products
Understanding of the supply chain ecosystem for architectural product lines
Ability to develop written specifications and performance expectations for raw materials
Experience in defining best practices for post-manufacturing and pre-delivery activities
Ability to set product pricing based on competitive intelligence
Experience in collaborating with marketing and sales leadership to develop selling approaches
Understanding of competitive analysis related to product positioning in the market
Ability to identify and implement product innovation opportunities