USAJOBS · 1 month ago
Equal Opportunity Specialist
USAJOBS is seeking an Equal Opportunity Specialist to work with leadership throughout the Agency to ensure individuals have equal access to benefits, services, and activities. The role involves managing civil rights cases and providing guidance on civil rights issues, particularly regarding accommodations for individuals with disabilities.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within Office of Civil Rights and Equal Employment Opportunity and are assigned based on the need of the agency
Works with USCIS immigration offices to identify and address issues impacting immigration petitioners’ ability to participate in USCIS’ programs, services, and activities
Manages an inventory of civil rights cases, including accommodation requests made by members of the public, and coordinates all actions to meet confidentiality standards and immigration program requirements
Provides technical advice and guidance to USCIS managers and employees on civil rights issues, including those related to the provision of accommodations for members of the public with disabilities
Frequently communicates both verbally and in writing with USCIS petitioners, their representatives, and internal stakeholders
Qualification
Required
You must be a U.S. Citizen or U.S. National to apply for this position
Successfully pass a Background Investigation including financial disclosure
You must pass a drug screening
You must submit resume and supporting documentation
Males born after 12/31/1959 must be registered with the Selective Service
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service
GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position
Independently assessing and making final determinations on various types of accommodation requests for customers with disabilities at in-person appointments
Independently performing problem-solving techniques to identify, recommend and coordinate solutions to complex problems
Performs fact-finding, analysis, and application of civil rights authorities to identify civil rights problems, provide accommodations, and implement solutions
Using appropriate and clear written and verbal communication to gather information, relay decisions, explain complex concepts, and persuade, on matters related to customer accommodations
Analyzing and applying appropriate immigration laws, policies, and procedures to complex and sensitive immigration applications
Benefits
Health, dental, vision, life, and long-term care insurance
Retirement plan
Thrift Savings Plan [similar to a 401(k)]
Flexible Spending Account
Employee Assistance Program
Personal leave days
Paid federal holidays
Flexible work schedules
Telework
Tuition reimbursement
Transportation subsidies
Uniform allowance
Health and wellness programs
Fitness centers
Employee training and developmental opportunities
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
Late StageRecent News
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