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Ennoble Care · 4 weeks ago

Hospice Intake Corrdinator (Freehold, NJ)

Marlton, NJ

Full-time

Hybrid

New Grad, Entry Level

Ennoble Care is a mobile primary care, palliative care, and hospice service provider seeking a Hospice Intake Coordinator to join their team. The role involves managing schedules for hospice aides, maintaining medical records, and supporting clinical teams to ensure quality patient care and compliance with regulations.

Health CareMental Health

Responsibilities

Manage daily and weekly schedules for hospice aides

Adjust coverage due to call-offs, new admissions, or changing patient needs

Maintain clear communication between aides, nurses, and supervisors

Organize and maintain medical records per CMS and HIPAA compliance guidelines

Audit charts for accuracy and completeness

Process incoming documentation and resolve missing or incomplete records

Support reporting, census updates, and administrative coordination

Conduct outreach to newly enrolled patients and/or their families to gather detailed clinical information, including past medical history, diagnoses, allergies, and current medication lists

Confirm and update medication information through direct communication with patients, family members, pharmacies, or providers as needed

Collaborate with the interdisciplinary care team (e.g., physicians, nurse practitioners, case managers) to ensure all pertinent clinical data is obtained prior to the first provider visit

Identify and escalate any urgent clinical concerns to the appropriate team members for timely intervention

Ensure that all required intake documentation is completed and aligned with regulatory and organizational standards

Support coordination of care transitions by communicating relevant patient history to internal stakeholders

Rescheduling patient appointments as needed

Review and/or update patient insurance information

Qualification

EMR systemsHIPAA complianceHealthcare experienceScheduling toolsCommunication skillsOrganization skillsTime management

Required

Strong organization and time management abilities

Excellent communication skills across diverse teams

Proficient with EMR systems and scheduling tools

Knowledge of HIPAA-compliant documentation practices

Ability to work in office on a hybrid schedule

Preferred

Prior healthcare, hospice, or medical office experience

Benefits

Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.

Paid Time Off

Paid Office Holidays

Paid Sick Time

401(k) with up to 3% company match

Referral Program

Payactiv: pay-on-demand. Cash out earned money when and where you need it!