IT Apprentice - Learning Technologies jobs in United States
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Kennesaw State University · 1 day ago

IT Apprentice - Learning Technologies

positionKennesaw, GA
timeFull-time
remoteOnsite
seniorityNew Grad
money$12.50/hr - $16.50/hr
date0+ years exp

Kennesaw State University is one of the 50 largest public institutions in the country, dedicated to transforming lives through academic excellence and innovative research. The IT Apprentice will provide technical assistance, support faculty and students with academic applications, and collaborate with technical staff to resolve incidents and fulfill service requests.

Education
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H1B Sponsor Likelynote

Responsibilities

Collaborates with UITS staff to resolve technical incidents or fulfill service requests
Learns to perform installations and/or configurations of hardware and ensures user devices and/or AV equipment connect with network, wi-fi and associated peripherals
Learns to identify individual component failures and replace computer, audio, video or control system components
Provides technical customer service assistance while following established procedures to resolve user technical issues
Learns to document and appropriately escalate incidents

Qualification

Technical customer serviceTroubleshootingMicrosoft Office suiteAudio-visual systemsProject managementCommunication skillsProblem solvingTeamworkTime management

Required

High School diploma or equivalent
No experience required; on-the-job training provided

Preferred

Student currently enrolled seeking a degree
Information Technology or Computer Science background is preferred

Company

Kennesaw State University

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Glassdoor4.0
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Kennesaw State University is a public, coeducational, comprehensive university located in Kennesaw, Georgia
dateFounded in 1963
location
Kennesaw, Georgia, USA
people-size1001-5000 employees
web-link
http://www.kennesaw.edu

H1B Sponsorship

Kennesaw State University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (30)
2023 (26)
2022 (19)
2021 (24)
2020 (43)

Funding

Current Stage
Late Stage
Total Funding
$0.31M
Key Investors
National Cemetery Administration
2024-06-17Grant· $0.31M
2022-03-02Grant

Leadership Team

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Anna Bilyeu
Educational Technology Specialist/Project Lead with KSU iTeach
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Steven Smalt
Accounting Professor
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