CommerceIQ · 3 weeks ago
Forward Deployed Engineer - New Jersey
Hoboken, NJ
Full-time
Hybrid
Mid, Senior Level
$199K/yr - $270K/yr
4+ years expCommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. As a Forward Deployed Engineer, you will partner with AI Product Managers to prototype and deploy AI-driven solutions that address customer challenges while engaging directly with enterprise customers.
AnalyticsE-CommerceE-Commerce PlatformsInternetMachine LearningRetailSaaSSoftware
Responsibilities
Build prototypes with customers: Work alongside our AI Product Manager to understand real‑world problems, rapidly scope use cases and create working prototypes. You'll engage in hands-on discovery and convert insights into functional demos for prospective and existing customers
Integrate data and create new AI agents: Ingest data from disparate sources (ERPs, ecommerce platforms, custom APIs) and build agents that solve the specific use cases uncovered during discovery. This includes turning edge‑case business rules into runtime‑editable settings rather than hard‑coded logic
Own AI outcomes: Lead customer‑facing demonstrations and proof‑of‑concepts. You'll instrument and tune models using production feedback loops to ensure prototypes deliver measurable outcomes
Rapidly iterate & generalize: Collaborate with engineering teams in Bangalore to transform prototypes into robust features. Your work will be implemented into our core product - patterns that succeed in one deployment (custom adapters, monitoring dashboards) should be packaged as reusable modules
Own the full lifecycle: Support engagements from pre‑sales scoping through post‑deployment refinement. You'll help to negotiate scope, push back on unreasonable asks, and ensure long‑term customer success. Additionally, you'll act as the technical liaison between customers, product managers, and engineering
Cultivate customer relationships: Develop deep empathy for our customers' business drivers and serve as their advocate. Use clear, engaging communication to convey technical concepts to non‑technical stakeholders, build trust and handle high‑stakes conversations
Qualification
Required
Experienced engineer (4-6 years or more) with a strong foundation in software development (data structures, system design, debugging). Comfortable coding in Python or Java and learning new technologies quickly
Full-stack & data integration skills. Experience connecting to APIs, working with SQL/NoSQL databases, streaming/ETL pipelines and deploying AI/LLM-based agents
Customer-facing problem solver. You enjoy working directly with external users, conducting discovery, and translating ambiguous requirements into working solutions. You have excellent communication skills and the ability to simplify complex technical topics
Rapid prototyper. You are biased towards action and are comfortable delivering minimal-viable solutions, collecting feedback and iterating quickly
Collaborative & global. You're effective working across time zones with leadership in California and engineering in Bangalore. You embrace CommerceIQ's leadership principles of ownership, deep diving into details, getting stuff done, thinking from first principles and winning as a team
Independent & adaptable. You thrive in ambiguity, can manage your own backlog and priorities, and are motivated by the opportunity to create a new function
Bachelor's degree, in Computer Science, Mathematics, or a related field
Preferred
Prior experience in a forward-deployed, solutions engineering or customer implementation role. Candidates coming from companies known for forward-deployed engineering (e.g., Palantir, Scale AI, Ramp, etc.) are strongly encouraged to apply
Familiarity with e-commerce, retail, supply-chain or ad-tech data
Exposure to large-language-model applications (fine-tuning, prompt engineering, building retrieval-augmented generation workflows)
Benefits
Comprehensive medical, vision, and dental coverage
A 401(k)-retirement plan
Short & long-term disability insurance
Life insurance
Paid parental leave
Monthly reimbursements for gym, phone, and internet
10+ paid company holidays in each calendar year, quarterly Global Recharge Fridays, and unlimited PTO
Company
CommerceIQ
CommerceIQ is an omnichannel management platform that helps large brands use machine learning and automation to increase e-commerce sales.
201-500 employees
H1B Sponsorship
CommerceIQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$195.5MKey Investors
SoftBank Vision FundInsight PartnersShasta Ventures
2022-03-21Series D· $115M
2021-06-22Series C· $60M
2016-01-14Series B· $12M
Leadership Team
Guru Hariharan
CEO & Founder
Recent News
2025-08-14
Company data provided by crunchbase