Infosys · 1 week ago
Cisco ISE Network Engineer
Houston, TX
Full-time
Onsite
Mid Level
4+ years expInfosys is a global leader in next-generation digital services and consulting, and they are seeking a Cisco ISE Network Engineer. This role involves providing technical and networking support with Cisco ISE and Cisco Wireless Controllers, ensuring reliable solutions and maintaining customer satisfaction in a fast-paced service environment.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Responsible for providing Technical and Networking support with Cisco ISE and Cisco Wireless Controllers and Switches
Involves diagnosing hardware and software issues on network components, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards
Play a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment
Configure, manage, and troubleshoot Cisco ISE for network access control, including guest access portals, 802.1X authentication, and device profiling
Design and implement secure guest access solutions using Cisco ISE, ensuring seamless and secure connectivity for visitors
Familiarity with Cisco Wireless controllers/Switches and integration with Cisco ISE
Provide excellent customer service to the end users by resolving their issues end to end
Maintain Compliance: Comply with the ITIL process and meet the SLA requirements
Design and customize Cisco ISE guest access portals, including layout, branding, and functionality enhancements
Qualification
Required
Candidate must be located within commuting distance of Tempe, AZ, or Raleigh, NC, or Indianapolis, IN, or Richardson, TX, or Houston, TX, or Providence, RI, or Hartford, CT, or be willing to relocate to these areas Infosys HUB locations. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of Information Technology experience
Responsible for providing Technical and Networking support with Cisco ISE and Cisco Wireless Controllers and Switches
Involves diagnosing hardware and software issues on network components, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards
Play a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment
Configure, manage, and troubleshoot Cisco ISE for network access control, including guest access portals, 802.1X authentication, and device profiling
Design and implement secure guest access solutions using Cisco ISE, ensuring seamless and secure connectivity for visitors
Familiarity with Cisco Wireless controllers/Switches and integration with Cisco ISE
Provide excellent customer service to the end users by resolving their issues end to end
Maintain Compliance: Comply with the ITIL process and meet the SLA requirements
Design and customize Cisco ISE guest access portals, including layout, branding, and functionality enhancements
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred
Understanding of network security principles and practices
Experienced with guest access solutions and 802.1X authentication
Hands-on experience with Cisco ISE Guest access and BYOD solutions
Troubleshooting skills and familiarity with logs, debugs and packet captures
Work closely with ISE and Customer Teams, and stakeholders to align portal customization requirements with organizational goals
Understanding of network security principles and practices
Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation
Extraordinary Planning, Project Management, Coordination, and Analytical skills
Hands-on experience in working in Global Delivery Model with onsite/offshore resources
Exceptional Organizational Skills
Ability to manage and prioritize tasks efficiently
Readiness to demonstrate a proactive attitude
Solid attention to detail and excellent written and verbal communication skills are required
Ability to work in team in diverse/ multiple stakeholder environment
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-16
2026-01-16
PR Newswire UK
2026-01-16
Company data provided by crunchbase