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Thales · 21 hours ago

Regional Trading Manager APU Product Line

Orlando, FL

Full-time

Hybrid

Senior Level, Lead/Staff

$103K/yr - $231K/yr

8+ years exp

Thales is a leading company in aerospace solutions, and they are seeking a Regional Sales Manager for the APU Product Line to drive sales growth and expand market share. The role involves developing sales strategies, managing customer relationships, and collaborating with internal teams to meet revenue and customer satisfaction goals.

AerospaceCyber SecurityIndustrial ManufacturingMilitaryRemote SensingSecurityTransportation

No H1B

Hiring Manager

Angela Rodriguez

Responsibilities

Ensure a high degree of customer satisfaction within the assigned accounts, while ensuring the profitability of Thales

Growing the business portfolio by introducing and selling products and services into the market

Growing Aviation Global Services (AGS) market share by developing existing and new clients and winning sales campaigns. The position is directly responsible for APU Product for the assigned customer base

Propose ideas for Thales to develop new services and solutions through exploration of requirements with customers, and/or a deep understanding of their needs

Own overall customer satisfaction for the portfolio by proactively managing customer expectations, requirements, and contractual obligations. Lead strategic and consultative sales campaigns while balancing customer commitments with financial goals. Ensure positive customer rankings of Thales by following up on feedback and actions. Proactively identify, resolve, and escalate customer satisfaction issues promptly, driving their closure to enhance customer trust, satisfaction, and perceptions

Commercial Responsibilities – Oversee commercial matters for the assigned accounts and will be responsible for: Understanding existing and anticipated customer requirements and identify company products and services to fill such requirements. Monitor customer preferences to determine the focus of sales efforts; Develop and maintain contacts with customers; Manage account contracts and related margin performance; participate in financial planning and forecasting exercises (i.e. budgeting or MYB); Develop and manage the OI and Sales budget for assigned accounts. Present and defend budget to management; Update sales and forecast on a regular basis; Work closely with other customer-facing departments to ensure maximum upselling and increase profitability; Serve as lead negotiator during all sales campaigns; Utilize Salesforce to manage all customer engagement and support commercial activities; Help to improve current processes and increase sales efficiency

Customer Relationship – Development of strong and long-term business relationships; Develop long-term relationships at multiple levels, including executive level/ key influencer/decision makers at the customers to understand customer needs and deliverables; Lead regular meetings with customers to provide an overview of account activity and performance results, highlighting product or service improvement opportunities; Establish, update and present a Key Account Plan (KAP) for strategic accounts. KAP should provide Thales Senior Management with a good overview of the account; Lead the organizing and coordination of leadership meetings

Business Development/Growth – Help grow new business and services outside of the AGS traditional business lines; Establish, manage, and contribute to the realizations of Booking and Sales objectives; Act as the voice of the customer and region by ensuring that adaptations for the business are presented, reviewed, and implemented, as well as representing the customer perspective in the definition of new products and services; Grow Thales’ footprint within assigned accounts; Identify opportunities and make recommendations for strategic business development; Communicate with cross functional management and division leadership to ensure a clear understanding of customer position, opportunities and risks

Reporting and internal visibility – Represent Thales’ needs towards the customer and Customers’ interest in Thales. To ensure the level of satisfaction on both sides, he/she will be responsible for: Defining the expectations of the assigned accounts and ensuring the achievements of these expectations internally and externally; Manage, prioritize and align customer and Thales expectations; Escalate issues up functionally and cross functionally; Conduct regular internal KAP reviews with the regional team; Required to provide various sales reports including weekly reports, forecasts and account status; Understand competitive offerings and positions in the marketplace and provide market intelligence to forecast potential and future sales

Qualification

Sales strategiesCustomer relationship managementAuxiliary Power Unit knowledgeBusiness developmentSales forecastingMicrosoft Office proficiencySAPPower BIAnalytical skillsInterpersonal skillsLeadership characteristicsProfessional presentation skills

Required

Bachelor's degree in a related field with 8-10 years of relevant work experience, or a master's degree with 6+ years of relevant experience. Candidates without a degree may also be considered if they have a minimum of 10 years of relevant professional experience

8+ years of experience in sales or business development, preferably within aerospace, power systems, or a related industry

Strong knowledge of Auxiliary Power Unit technology and market dynamics; Good understanding of company products and aerospace market

Ability to demonstrate a strong Marketing, Sales and/or Customer Service background while having specific experience in developing relationships at high levels and closing large transactions; Customer oriented Regional Sales Manager player; Must work well in developing relationships within large organizations; Able to understand and present technical, operational and cost components of the Thales Avionics product and service offering

Excellent written, communication, analytical and planning skills; Strong interpersonal skills, leadership characteristics and professional presentation skills; Proficient skill with Microsoft Word, Project, Excel, PowerPoint, and SAP; Power BI

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future

Benefits

Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program