IT Desktop Connectivity Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

Pacific Office Automation · 3 weeks ago

IT Desktop Connectivity Technician

positionBeaverton, OR
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Pacific Office Automation is the largest independently-owned document imaging and technology dealer in the nation, seeking an IT Desktop Connectivity Technician to join their field services team. The role involves troubleshooting and diagnosing network connectivity issues for customers, while collaborating with sales representatives and remote technicians to ensure customer success.

CRMInformation TechnologySoftware
check
H1B Sponsor Likelynote

Responsibilities

Troubleshoot and diagnose our customer’s network connectivity with devices such as desktops, laptops, servers, firewalls, switches, and wireless access points
Communicate with customers via phone, email, etc. to gather information for troubleshooting
Work closely with sales representatives, customers, and remote technicians to resolve network related problems
Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success

Qualification

Networking protocolsTechnical supportVOIP technologyMicrosoft MD-100Microsoft MD-101A+ CertificationNetwork+ CertificationWindows 10MAC OSCommunication skillsProblem-solvingFast-paced environment

Required

Some computer knowledge mixed with a willingness and capability to learn
Natural problem-solving ability combined with a passion for fantastic customer service
Excellent written and oral communication skills
Ability to work in a fast-paced environment

Preferred

Associates degree preferred, but not required
VOIP technology experience a plus
Knowledge of networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred
Network+, A+, Microsoft MD-100, Microsoft MD-101 Certifications are a plus
Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred

Benefits

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs

Company

Pacific Office Automation

twittertwitter
Glassdoor3.7
company-logo
Pacific Office Automation deals in office management solutions, offering state-of-the-art technology
dateFounded in 1976
location
Beaverton, Oregon, USA
people-size1001-5000 employees
web-link
http://www.pacificoffice.com/

H1B Sponsorship

Pacific Office Automation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

T
Terry Newsom
CEO
linkedin

Recent News

mystrikingly.com
Enterprise IT Services: Driving Compliance and Security in Regulated Sectors
2025-09-09
Pacific Office Automation
Harnessing Enterprise IT Services to Strengthen Compliance in Regulated Businesses
2025-09-09
Medium
Improving Compliance with Enterprise IT Services: A Guide for Regulated Businesses
2025-09-09
Company data provided by crunchbase