Qualtrics · 2 days ago
VP of Global Communication
Seattle, WA
Full-time
Hybrid
Director/Executive
$236K/yr - $330K/yr
15+ years expQualtrics is a leader in Experience Management, creating software for the world's best brands. The VP of Global Communication will lead the company's worldwide communications strategy, enhancing brand perception and storytelling while collaborating with executives and cross-functional leaders.
ConsumerData IntegrationMarket ResearchSaaS
Responsibilities
Develop and execute clear, impactful global communication strategies aligned with business goals
Build trusted relationships with executives and external stakeholders
Lead teams with strategic insight, fostering creativity and operational excellence
Translate complex ideas into compelling, accessible narratives for diverse audiences
Navigate high-pressure situations with sound judgment and crisis management skills
Collaborate effectively across regions and functions to ensure local and global relevance
Embrace a data-driven approach to measure and optimize communications impact
Develop and execute a comprehensive global communications strategy that aligns with business objectives and reinforces Qualtrics' position as the XM category leader
Craft and evolve the corporate narrative, ensuring consistency and relevance across all markets and stakeholder groups
Partner with the executive team to shape company positioning on key industry trends, including AI, customer experience transformation, and the future of work
Lead communications planning for major company milestones, product launches, and market-moving announcements
Work with our internal experts to craft and drive our thought leadership narrative for the company. Including building our executive team presence in key communities and aligning our social media strategy with our strategic narrative
Build out our Analyst relations strategy and programs in partnership with product and product marketing
Serve as a strategic advisor to the CEO and executive leadership team on all communications matters
Develop executive visibility programs that position our leaders as category visionaries and trusted voices in the industry
Craft compelling messaging for earnings calls, investor events, keynote presentations, and high-stakes media opportunities
Build executive social media presence, participation in key executive communities and thought leadership platforms
Align our thought leadership narrative to our media strategy and execution priorities
Own relationships with top-tier global, regional, and trade media outlets
Drive proactive media strategy that generates positive coverage and manages reputation
Lead crisis communications planning and response
Oversee awards strategy and third-party recognition programs
Design and implement internal communications programs that keep our global workforce informed, engaged, and aligned
Partner with HR and leadership to communicate organizational changes, company performance, and cultural initiatives
Build channels and rhythms that foster transparency and two-way dialogue across the organization
Build an analyst relationship strategy that influences market perception and drives clear category positioning
Drive an execution strategy against must-win ranking reports based on Qualtrics' evolving business and product priorities
Drive an engagement strategy with key analysts and stakeholders that drive customer and market insights to our product strategy
Build, mentor, and inspire a world-class global communications team spanning corporate communications, executive communications, and internal communications
Foster a culture of excellence, creativity, and strategic thinking
Establish processes and frameworks that enable the team to operate efficiently at scale
Partner with regional marketing leaders to ensure communications strategies are locally relevant
Work closely with Product Marketing, Brand, Demand Generation, and Customer Marketing to ensure integrated campaigns
Partner with Legal and Policy teams on regulatory and compliance communications
Collaborate with Investor Relations on financial communications and stakeholder engagement
Align with Sales leadership on customer communications and field enablement
Qualification
Required
15+ years of progressive communications experience, with at least 7 years in senior leadership roles
Proven track record leading global communications for high-growth technology companies, ideally in B2B SaaS or enterprise software
Deep expertise in executive communications, media relations, analyst relations, and corporate positioning
Experience working with C-suite executives and boards of directors
Demonstrated success building and scaling communications teams in complex, matrixed organizations
Strong crisis management experience and sound judgment under pressure
Excellent writer and storyteller with the ability to distill complex concepts into compelling narratives
Strategic thinker who can connect communications initiatives to business outcomes
Exceptional executive presence and ability to influence at the highest levels
Collaborative leader who thrives in cross-functional environments
Data-driven approach to measuring communications effectiveness
Comfortable operating in fast-paced, ambiguous environments
Global mindset with cultural sensitivity and experience managing international teams
Outstanding written and verbal communication skills
Ability to craft messages that resonate with diverse audiences—from technical practitioners to C-suite executives
Strong media training skills and comfort coaching executives for high-stakes interviews
Natural relationship builder with media, analysts, and industry influencers
Skilled at giving and receiving feedback in service of better outcomes
Experience at publicly traded companies, acquisitions or with pre/post-IPO transitions
Background in journalism or agency-side communications
Established relationships with business and technology media
Understanding of AI, analytics, and experience management trends
MBA or advanced degree in Communications, Journalism, or related field
Benefits
Competitive salary, bonus structure, and equity participation.
Comprehensive health, dental, and vision benefits worldwide.
401(k) plan with company matching (US based).
Generous paid time off and parental leave policies.
Professional development support including learning stipends.
Access to and training on the Qualtrics XM platform.
Inclusive environment supported by six QGroups (employee resource groups) such as MosaiQ and Q Pride.
Company
Qualtrics
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform.
5001-10000 employees
H1B Sponsorship
Qualtrics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (61)
2023 (53)
2022 (111)
2021 (86)
2020 (52)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2023-06-28Private Equity
2023-06-28Debt Financing· $1B
2023-03-12Acquired
Leadership Team
Brian Stucki
President & COO
JoCee Porter
Software Engineer
Recent News
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2025-12-22
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2025-12-13
Company data provided by crunchbase