Director of Operations jobs in United States
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Odevo · 11 hours ago

Director of Operations

Odevo is a leader in property and community management, delivering exceptional service through innovative technology and operational excellence. The Director of Operations will oversee the growth and retention of the Property Management Division, developing strategies and processes to drive profitability and support the company's business ventures.

Real Estate

Responsibilities

Create the infrastructure and support, in a profitable manner, to support the company and its business ventures
Develop the architecture and strategy, aligned with business mission and goals, to drive profitability and competitive advantage through an excellent living experience for their business area
Develop the 'go-to-business' model and supporting metrics, business processes, and service level agreements across internal resources, external vendors, and key clients
Responsible for both corporate level and client level strategy and execution
Collaborate across multiple divisions of the company to ensure stable and efficient business processes, execution and deliverables
Responsible for the development and growth of the property management business, with emphasis on the retention and stability of residential properties
Directly responsible for the future growth and infrastructure development needed to meet the demand for management services
Contribute to the overall health and sustainability of the company and all its divisions as part of the Executive Team
Provide thought leadership to the executive team on effective knowledge management of business information
Formulate the business architecture and vision that will serve as a roadmap to grow and retain business and deliver increasing return on business investments
Provide an overall Property Management strategy and tactical plan for divisions that aligns to the broader company’s growth plans/demands
Manage operational field initiatives in coordination with responsibilities for ongoing day to day management of associations while ensuring all projects are delivered on time, within budget and with high quality
Liaison to leadership of 3rd party vendors, suppliers, and contractors
Develop, implement, and maintain processes or methodologies necessary to ensure operations are delivered in a 'best in class' manner
Develop innovative solutions for complex business needs by working with site level leadership and building resource capability that is execution oriented
Develop and implement financial methods and practices to ensure fair and equitable recovery of all expenses while exercising cost control for the most efficient use of resources

Qualification

Community Association ManagementStrategic PlanningOperations ManagementBusiness DevelopmentClient ManagementTeam DevelopmentThought LeadershipCollaboration

Required

Proven operations leader with deep experience in community association / HOA management, confidently running multi-site portfolios, complex budgets, and high‑volume resident/board interactions
Customer‑ and community‑obsessed: you treat every community as if you live there, focus on long‑term, trust‑based relationships, and see your work as building communities, not just managing associations
A “we are one” culture builder who leads through collaboration and transparency, aligning boards, residents, vendors, and internal teams around shared goals and consistently doing things the right way
4-year college degree or equivalent
15 or more years of diverse business experience
10 or more years of management or comparable leadership experience in an organization, with a focus in strategic planning, operations, business development, resource development, and execution
Direct business operations, client management, and business development experience coupled with extensive knowledge and experience working in a distributed work environment

Company

Odevo

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Odevo is a real estate based property management and residential services.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
CVC Capital Partners
2024-08-28Private Equity
Company data provided by crunchbase