ShipMonk · 1 month ago
Transportation Supervisor
Louisville, Kentucky, United States
Full-time
Onsite
Mid Level
3+ years expShipMonk is a growth partner for merchants, providing advanced technology and fulfillment services to high-growth ecommerce brands. The Transportation Supervisor oversees dock processes, ensures carrier compliance, and trains operations staff, acting as a key link between carriers and site operations to ensure timely freight departures with accurate documentation.
E-CommerceLogisticsSaaSShippingSupply Chain ManagementWarehousing
Responsibilities
Oversee inbound ASN (Advanced Shipping Notice) management in DataDocks, ensuring accuracy and timely updates
Manage dock capacity planning for both inbound and outbound operations to optimize flow, minimize congestion, and support on-time performance
Coordinate daily dock activities in alignment with transportation schedules, carrier pickup windows, and service commitments
Serve as the primary point of contact for carriers at the dock, ensuring smooth check-in, load-out, and issue resolution
Audit loads, BOLs, and shipping documentation for accuracy and compliance with carrier requirements
Train and coach operations associates on transportation procedures, carrier requirements, and dock workflows (e.g., labeling, ASN/BOL processes, hazmat readiness)
Performance manage operations staff related to dock readiness, shipment accuracy, and on-time departures
Monitor carrier performance (on-time arrival, trailer utilization, service consistency), escalating issues and holding carriers accountable to SLAs
Conduct dock and carrier process audits to identify gaps, implement improvements, and reinforce compliance
Support rollout of new transportation processes, technology, or carrier programs by leading training and hands-on dock implementation
Partner with transportation leadership to drive continuous improvement across dock and carrier interactions
Qualification
Required
3+ years in transportation, shipping/receiving, or logistics operations; prior experience in a supervisory or training role preferred
Strong understanding of carrier requirements, ASN/BOL processes, and freight documentation
Excellent communication, coaching, and performance management skills
Proficient in transportation management systems (TMS), warehouse management systems (WMS), and Microsoft Office Suite
Ability to work in dock/warehouse environments with varying temperatures and noise levels
Preferred
Prior experience in a supervisory or training role
Familiarity with DataDocks or similar platforms for ASN management
Company
ShipMonk
ShipMonk offers direct-to-consumer fulfillment and technology tools for e-commerce companies.
1001-5000 employees
H1B Sponsorship
ShipMonk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (9)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$365MKey Investors
Periphas CapitalSummit PartnersSJF Ventures
2021-01-27Private Equity· $65M
2020-12-02Private Equity· $290M
2018-10-29Series A· $10M
Leadership Team
Kevin Sides
Co-Founder/Chief Executive Officer
Jan Bednar
Founder & Board Member
Recent News
Seattle TechFlash
2025-08-21
2025-08-13
Company data provided by crunchbase