HKA Enterprises · 15 hours ago
SAP Key User Specialist : 199448
HKA Enterprises is seeking an SAP Key User Specialist to support and enhance the logistics and production systems at their Spartanburg plant. The role involves hands-on user testing, troubleshooting, and leading transformation activities to optimize processes and improve production efficiency.
Responsibilities
Monitors production WIP's to ensure continuous flow and smooth transition of inventory to meet sequence, throughput and volume goals
Monitors and controls the internal production processes for all Plant Spartanburg logistics processes through the use of SAP IM/WM software controlling systems
Monitors Plant Spartanburg replenishment systems and interfaces with telegrams between PLC’s and SAP
Monitors various inventory reports in SAP
Monitors KPIs and takes action to improve results through communication and escalation to responsible party and/or process/system improvements
Ensures compliance to logistics processes, Plant Spartanburg targets, and Global requirements
Logistics key user responsible for work instructions development/accuracy, UAT (user acceptance testing), training end-users, approving systems access, and managing business change requirements
Solves inbound/outbound inventory flow in dispositive and operative material flow
Serves as technical contact for 2nd level (3rd Party) and 3rd level (IT) support for incidents related to problem solving and/or change management
Maintains accurate master data in SAP software systems
Steers future development and implement activities related to Plant Spartanburg replenishment systems- In terms of new requirements and enhancement needs
Develops and sustains effective working relationships with all Manufacturing technologies and management teams to insure Spartanburg uptime and volume targets
Acts as a proxy for other physical logistics systems experts in their absence
Ensures that SAP IM/WM software systems activities and strategies are aligned to support Plant Spartanburg goals and targets
Ensures data accuracy (error codes, inventory, log files, control cycles, etc.) through audits and resolves discrepancies as required
Recognizes errors, identifies root causes and problems. Resolves errors and faults of the Hardware/Software by working with ESA and IT
Leads physical logistics in regards to systems testing (UATs), systems development, trouble-shooting, and structure changes (PLC), and responsible for go-live checks/changes
Physical logistics "key-user" responsible for work instruction development/accuracy, training other users and end-users, approving systems access including profiling, and managing business change requirements
Serves as project manager for small-medium sized projects overseeing resources assigned, conduct status meetings, and effectively communicates the project status to stakeholders and process partners as delegated by the manager
Develops project plans, administers the change control processes, and ensures that tasks are completed on time and within budget
Prepares business process mapping and function design
Translates high level business requirements into functional specifications for IT development
Drives, steers, and/or facilitates problem-solving activities and methods across area of responsibility
Implements strategic targets in the production process with regard to new technologies, innovations, and business optimizations using Continuous Improvement principles
Optimizes process by identifying and eliminating waste within the process
Introduces new process ideas generated from benchmarks and other best practices
Analyzes process or system failures to determine root cause and implements countermeasures
Performs other duties as assigned by operations supervisor
Qualification
Required
BA/BS, preferably in Inventory Control, Business, Computer Science, Information Technology, Engineering or a technical area or related field, or 4+ years equivalent experience in a manufacturing logistics function
4+ years' experience in a logistics key user function to preferably include material flow management, SAP WM, parts ordering, goods receiving, or demand/consumption
2+ years' experience in SAP systems, planning, analyzing, troubleshooting, testing, development, and application/system changes
2+ years Continuous improvement, lean manufacturing, process/system optimization, process efficiencies, 6S, waste reduction, and workshop facilitation
2+ years' experience working in a team-oriented, collaborative environment
Experience in leading projects
3+ years computer skills (Microsoft Office) with emphasis on Excel and Word
3+ years of problem-solving skills
2+ years knowledge of manufacturing/logistics processes
3+ years of knowledge of SAP warehouse management
3+ years knowledge in material flow to include SAP basics
Basic 1 year communication/interpersonal skills
Preferred
Basic German, Spanish and Chinese a plus
Six Sigma Green or Black belt (preferred)
Benefits
PTO
Sick Pay
Holiday Pay