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Hexcel Corporation · 1 day ago

Credit & Collections Representative

SLC Metro Area

Full-time

Hybrid

Senior Level

5+ years exp

Hexcel Corporation is a global leader in advanced composites technology, and they are seeking a Credit & Collections Representative. The role involves managing customer accounts, performing daily collection activities, and ensuring compliance with credit policies.

AerospaceIndustrial

No H1B

U.S. Citizen Only

Responsibilities

Perform daily collection activity which includes, but is not limited to, using daily reports to review pending shipments and prioritize customer contact based on aging portfolio or other management directives

Review daily shipment hold list to decide which orders can ship. Follow up with internal personnel and external customers to ensure that product can ship on time. If payment is not made according to terms, the representative must be able to interpret and enforce credit hold policies. Communicate effectively to sales and customer service as well as plant personnel and managers in regards to levels of credit holds and escalation

Manage the Letter of Credit process for responsible accounts which includes, but is not limited to, review of the draft LC, communication with external customers, customer service and sales regarding any required changes to the draft and coordination of documentation with Freight Forwarders and third party LC presentation company

Run Dun & Bradstreet reports and determine if further investigation is required. Perform detailed financial and ratio analysis; make trade and bank reference inquiries as needed. Analyze the entire package and make recommendation to management on appropriate credit limit and terms. Provide trade reference information on customers when requested

Process new accounts in a timely manner; set up new customer accounts, payment terms and credit limits in Hexcel’s financial systems

Reconcile customer account balances, research deductions and over payments; facilitate credit process as necessary to clear the reconciled receivable items

Bi-monthly responsibility as Warranty Claim system administrator which includes, but is not limited to, setting up new users, assigning new roles, changing the role responsibility and rerouting claims

Bi-monthly responsibility to track and review Government Purchase Orders for compliance with Hexcel’s processes; Responsible to bill online and follow up until payment has been received

Provide support to manager, department, as well as various employees at domestic or foreign plant, sales, product marketing, and customer service as needed during negotiation, price changes, contract terminations or special projects

Qualification

Credit & Collections experienceMicrosoft ExcelFinancial analysisCustomer Service experienceMultitaskingOrganizationWritten communicationVerbal communicationProblem solvingAttention to detailTeamwork

Required

5 years Customer Service or Credit & Collections experience

Highly proficient in Microsoft Excel and Word

Excellent written and verbal communication skills

Creative problem solver

Strong attention to detail

Courteous and professional demeanor with customers, while remaining assertive and confident

Ability to multitask in a highly dynamic environment

Flexible & Organized

Comfortable working as part of a team as well as independently

Eligible candidates must be a: U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum