MultiCare Health System ยท 3 weeks ago
Customer Service Representative - Referrals
Tacoma, Washington
Full-time
Onsite
Entry Level
$22.97/hr - $33.05/hr
1+ years expMultiCare Health System is a leading community-based health system in Washington state, dedicated to partnering for healing and a healthy future. The Customer Service Representative is responsible for providing high-level customer service in laboratory operations, including handling client communications and managing specimen transportation.
Health CareInformation TechnologyMedicalPrimary and Urgent Care
Responsibilities
Provides telephone-based customer service
Documents communications with clients
Handles specimen transportation
Performs accessioning of specimens into the data management system
Provides prices and places lab orders
Corrects various report and billing errors
Maintains courier vehicles and dispatches couriers to clients
Qualification
Required
High School diploma or equivalent
Depending on assigned area, MA-P license may be required
Minimum one (1) year of experience in a laboratory setting or providing customer service support
Benefits
Competitive salary
Medical
Dental
Retirement benefits
Paid time off
Company
MultiCare Health System
Multicare Health System operates as a not-for-profit health care organization.
10001+ employees
H1B Sponsorship
MultiCare Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (56)
2024 (53)
2023 (44)
2022 (7)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
James Lee
Executive Vice President, Population Based Care & Chief Financial Officer
Recent News
2025-12-24
Fierce Healthcare
2025-10-27
Company data provided by crunchbase