Mammoth Mountain ยท 4 weeks ago
Front Office Representative - Tamarack Lodge
Mammoth Lakes, CA
Full-time
Onsite
Entry Level
$21/hr - $21/hr
1+ years expMammoth Mountain is a premier destination for outdoor adventure, and they are seeking a Front Office Representative to provide exceptional guest services. The role involves greeting and registering guests, managing reservations, and addressing inquiries about hotel services and local attractions.
Leisure
Responsibilities
Greets, registers, and assigns rooms to Guests
Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests
Makes, changes and cancels reservations
Serves as Lodge telephone operator
Answers inquiries pertaining to hotel services as well as other Mammoth California services
Computes bill, collects payment, and checks guests out of the hotel
Qualification
Required
High school graduate with general business office training or equivalent experience
Basic computer skills required
Minimum of one year experience in public or guest relations service
Ability to effectively present information in one-on-one and small group situations to guests
Ability to apply common sense and understanding to carry out instructions furnished in written and oral form
Ability to deal with problems involving several concrete variables in standardized situations
Benefits
Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Free skiing at all Alterra Resorts
Ski/snowboarding lessons discounts
Equipment Rental discount
Friends and Family vouchers
Retail & Food discount
401k with company match
Company
Mammoth Mountain
Mammoth Resorts is the leading four-season mountain resort operator in California.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dannie Rodgers Tope
SKI INSTRUCTOR- Level One Alpine helped a season with our Disabled Sports
Kelli Moore
Executive Assistant to COO of Hospitality
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