Pushpay · 10 hours ago
Catholic Market CSM, Enterprise
Colorado Springs, CO
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $104K/yr
4+ years expPushpay is a company that helps organizations and communities strengthen connections through mobile apps and management software. The Customer Success Manager, Enterprise Catholic is responsible for building relationships with Catholic Dioceses and Parishes, ensuring customer success, retention, and upsell of products within a specific book of accounts.
E-CommerceFinTechInformation TechnologyMobile PaymentsSoftware
Responsibilities
Revenue Retention: You will have targets and goals that ensure our customers stay customers
Adoption Target: We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization
Upsell: We are building the most powerful engagement platform in the market. You will be responsible to sell additional products and features
High Customer Activities: You will have the opportunity to work with 100’s of customers and with that comes a responsibility to make large volumes of calls and emails
Pushpay Product Training and Assistance: You will be an expert in Pushpay’s products so you are able to help with training, deployment, and giver adoption. This knowledge will help us ensure our successes, which drives both retention and upsell
Prolonged periods of sitting at a desk and working on a computer
Qualification
Required
Proven track record with quota/ target attainment
Ability to build relationships with large account sets
Ability to build relationships with key executives, senior management and decision makers both internally and with your customers
Managed large, strategic accounts in prior roles with parent child account experience
High degree of business acumen and influence in the industry
Proficient with Microsoft Office Suite, Tableau, Salesforce, Outreach, GSuite, or similar software
Bachelor's Degree or additional equivalent years of experience
Experienced. You have at least 4 years of customer success, account management or renewal management experience. You've used and have working knowledge of Salesforce.com or a similar CRM system. Experience with maintenance renewal process, Not-for-Profit, Education, or Faith verticals and/or background in software preferred
Excellent Communicator. Strong written and verbal communication skills. You can communicate complex technology and problems, in a simple way. You are comfortable speaking in small groups, or leading presentations in front of large groups
Problem Solver. You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self-starter” or “driven”
Multi-Tasking. The ability to deal with a transactional work environment. You will have to be able to excel at time management and prioritization among many demands. You thrive when you are busy with lots of things to accomplish during the day. You feel a sense of satisfaction when you are able to accomplish a full day of work
Business Minded. You understand the value of being the CEO of your book of business to lead independently and provide regular updates to leadership on your influence and outcomes that yield results
Technology Focused. 5 years of SaaS experience and ability to absorb product knowledge quickly. You love learning technology, and have impeccable business acumen to drive product conversations inside the business and with customers
Project Management. Ability to deliver results on parent child account relationships driving mutual and separate agendas with strategy
Must be able to lift up to 15 pounds at times
Preferred
Experience with maintenance renewal process, Not-for-Profit, Education, or Faith verticals and/or background in software
Benefits
100% employer-paid premiums for Medical, Dental, and Vision for employee
50% employer-paid premiums for Medical, Dental, and Vision for dependents
401K match
Hybrid work model - 3 days in the office / 2 days remote each week
12 paid company holidays
Starting PTO is 15 days, increases with tenure and seniority.
Paid parental and adoption leave
Company
Pushpay
Pushpay is a leading technology company that delivers digital solutions to help churches achieve their mission.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$100.15M2023-03-16Acquired
2017-07-12Post Ipo Equity· $25M
2016-06-30Post Ipo Equity· $40.23M
Leadership Team
Kenny Wyatt
Chief Executive Officer
Gruia Pitigoi-Aron
Chief Product Officer
Recent News
Payments Dive
2025-12-11
Company data provided by crunchbase