HelloFresh · 1 day ago
[US-DC] Associate Director, Operations
Irving, TX
Full-time
Onsite
Lead/Staff, Director/Executive
8+ years expHelloFresh is a rapidly growing company in the food service industry, and they are seeking an Associate Director of Operations to partner with the site Director and SVP to build the fulfillment operations. The role involves managing daily operations, driving improvement measures, ensuring compliance, and mentoring team members to foster a customer-focused environment.
B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service
Responsibilities
Identify problems in the fulfillment operations and drive continuous improvement strategies for the distribution center
Collaborate with the Director of Operations to develop an operations improvement road map in collaboration with SVP & other site directors
Ensure adherence to OSHA, GMP, SQF, food safety and facility compliance while meeting operational goals and continuously improving production
Drive Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet warehouse mandatory requirements
Lead and supervise a team of managers, their supervisors and hourly associates
Share and exchange operational best practices with the (associate) directors of our other sites
Develop and deliver operational procedures for all of fulfillment and sorting processes
Drive strategic planning and forecasting ensuring operational alignment
Reward and recognize performance and execute on progressive discipline, as needed
Mentor, train and develop teammates for career progression and learning
Create a positive team dynamic that encourages all employees in the fulfillment center to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on the customer experience
Drive a customer-focused environment committed to delivering the highest quality product to our customers
Qualification
Required
Bachelor's Degree Required - Master's Preferred
8+ years of experience managing operations or production within the Food/Beverage/Perishables
Familiarity with FSMA, HACCP, SQF
Deep knowledge of Lean manufacturing
Flexibility to work weekends and/or night shifts
Benefits
401k with company match that vests immediately upon participation
Company equity plan based on role
Generous PTO and parental leave of up to 16 weeks
Comprehensive health and wellness benefits with options effective first day of employment
Tuition reimbursement for continuing education
Up to 80% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Every plate, and Factor_)
Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year
This position is also eligible for the HelloFresh equity plan.
Company
HelloFresh
HelloFresh is a food subscription company that sends pre-portioned ingredients to users’ doorstep each week.
10001+ employees
H1B Sponsorship
HelloFresh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (27)
2023 (16)
2022 (25)
2021 (15)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$367.46MKey Investors
Baillie GiffordRocket InternetInsight Partners
2017-11-02IPO
2016-12-20Series G· $88.32M
2015-09-17Series F· $85.64M
Leadership Team
Dominik Richter
CEO and Founder
Sebastien Tron
Vice President, Growth Opportunities
Recent News
MarketScreener
2025-12-24
2025-12-17
2025-12-14
Company data provided by crunchbase