Aquarion Water Company · 1 month ago
Director, Water Quality
Monroe, CT
Contract
Hybrid
Director/Executive
$146K/yr - $183K/yr
7+ years expAquarion Water Company is the largest investor-owned water utility in New England, serving over 750,000 people across Connecticut, Massachusetts, and New Hampshire. The Director of Water Quality is responsible for ensuring compliance with water quality regulations and managing a team to meet customer expectations and regulatory standards across 74 public water systems. This role also involves overseeing the company's laboratory operations and collaborating with various departments to address water quality issues.
Utilities
Responsibilities
Maintains a comprehensive understanding of current and potential future water quality regulations
Ensures compliance with water quality regulations
Ensures that the people, processes, and systems (including LIMS and SAMs) are in place to ensure that all required water quality analysis results are collected and reported to regulators
Manages the department staff, including defining staff roles and responsibilities; engaging staff to identify and address risks and take advantage of opportunities; working with the HR Department to fill open roles; and providing staff with guidance for their professional development
Directs the operations of the Company’s laboratory and the contract/relationship with contract laboratories
Manages departmental initiatives and metrics including defining targets; developing and implementing plans/actions to ensure targets are met; and monitoring performance
Collaborates with Supply Operations, Utility Operations, and Engineering to address water quality issues (both immediate/emergency and long-term) to ensure that regulatory requirements and customer expectations are satisfied. This requires an understanding of treatment processes and water chemistry. This includes collaborating with operating departments for immediate/emergency issues. This includes collaborating with the Engineering department for long-term issues that require capital solutions
Stays apprised of changes in regulatory requirements, risks to water quality compliance, and risks to water aesthetics. Elevate/communicate issues to both operational managers and Senior Management. Collaborate with other departments in developing solutions to issues
Responsible for water quality related items on the company’s risk register
Leads the Product Quality Team and Lead Steering Committee
Provides input on behalf of the Company to State and Federal regulatory agencies during development of water quality regulations that directly impact the Company
Liaison with Local, State and Federal Health Agencies, including presenting to the public and public officials, especially about water quality topics
Stays abreast of and adheres to all current safety practices in accordance with company policies and industry guidelines and regulations. Expects the same of subordinates
Prepares and implements business plans and budgets that ensure achievement of the Company’s mission, as well as the department’s overall goals and initiatives
Participates in communication programs in cooperation with the Corporate Communications department
Participates in community, industry, and company associations and processes to educate and enhance the Company's reputation
Act as a Standby Manager if needed
Qualification
Required
Comprehensive understanding of current and potential future water quality regulations
Ensures compliance with water quality regulations
Ensures that the people, processes, and systems (including LIMS and SAMs) are in place to ensure that all required water quality analysis results are collected and reported to regulators
Manages the department staff, including defining staff roles and responsibilities; engaging staff to identify and address risks and take advantage of opportunities; working with the HR Department to fill open roles; and providing staff with guidance for their professional development
Directs the operations of the Company's laboratory and the contract/relationship with contract laboratories
Manages departmental initiatives and metrics including defining targets; developing and implementing plans/actions to ensure targets are met; and monitoring performance
Collaborates with Supply Operations, Utility Operations, and Engineering to address water quality issues (both immediate/emergency and long-term) to ensure that regulatory requirements and customer expectations are satisfied
Stays apprised of changes in regulatory requirements, risks to water quality compliance, and risks to water aesthetics
Responsible for water quality related items on the company's risk register
Leads the Product Quality Team and Lead Steering Committee
Provides input on behalf of the Company to State and Federal regulatory agencies during development of water quality regulations that directly impact the Company
Liaison with Local, State and Federal Health Agencies, including presenting to the public and public officials, especially about water quality topics
Stays abreast of and adheres to all current safety practices in accordance with company policies and industry guidelines and regulations
Prepares and implements business plans and budgets that ensure achievement of the Company's mission, as well as the department's overall goals and initiatives
Participates in communication programs in cooperation with the Corporate Communications department
Participates in community, industry, and company associations and processes to educate and enhance the Company's reputation
Act as a Standby Manager if needed
BS Degree in Science or equivalent
Preferred
Seven years experience in water quality management, laboratory management and business management
Necessary professional skills conducive to managerial integration of dissimilar functions
Working knowledge of water chemistry/microbiology, regulations, analytical methods, system operations, and Company and regulatory structure
Ability to manage a professional staff and to work effectively with associates including but not limited to customers, regulators, public officials, scientists, and executives
Benefits
After 3 months of successful employment, this role will be eligible for a hybrid schedule (3 days office/2 days remote).
Company
Aquarion Water Company
Aquarion Water Company is the public water supply and wastewater treatment company for more than 780,000 people in 73 cities and towns in Connecticut, Massachusetts and New Hampshire.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joy Hyde
Executive Assistant to CFO
Ken Zima
CIO-Director, Information Technology
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