Archer Global Head of Content Excellence jobs in United States
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Archer Integrated Risk Management · 1 day ago

Archer Global Head of Content Excellence

Archer Integrated Risk Management is seeking a Global Head of Content Excellence who will lead AI-assisted content curation and expert review processes. This role involves overseeing content quality, workflow optimization, and collaboration with clients and internal teams to ensure regulatory intelligence meets high standards of accuracy and compliance.

ComplianceConsultingEnterprise SoftwareInformation TechnologyIT ManagementRisk ManagementSaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Lead the global Expert-in-the-Loop (EITL) framework, defining processes that combine human expertise with AI-driven curation and validation
Develop scalable, compliant business processes that enhance regulatory content accuracy and efficiency
Drive alignment between AI systems, internal curation teams, and PS-led client delivery functions
Partner with Product and Engineering to translate business needs into intelligent automation and workflow features
Directs the efforts of others in the achievement of the strategic and operational objectives of the group, leveraging technical skills in driving the team toward the appropriate design of the customer technology
Manages the hiring, staffing, and maintenance of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members; Ensures accountability in alignment with company core values and prioritized competencies
Manage internal expert teams responsible for regulatory and compliance management related content curation
Oversee quality assurance pipelines, ensuring AI-generated or AI-augmented content meets required accuracy thresholds
Design feedback loops that continuously improve model outputs and domain-specific accuracy
Implement metrics and dashboards to monitor quality, throughput, and compliance integrity across curation operations
Collaborate with PS to ensure curated content aligns with client implementation frameworks and business rules
Collaborates with other Product Managers, Engineering/ R&D leaders and other internal leadership to align product strategies
Act as the primary liaison for all partner and client-facing curation interactions
Support PS teams in coordinating client-specific content curation, customization, and validation of workflows
Build and maintain relationships with external experts, compliance specialists, and AI curation partners
Manage SLAs, feedback cycles, and performance reviews across distributed curation ecosystems
Represent the organization in client and industry discussions on RegTech data quality, expert validation, and AI-human collaboration
Own the governance model for expert-in-the-loop and AI-assisted review workflows
Establish auditable standards for regulatory accuracy, traceability, and accountability in content pipelines
Lead continuous improvement programs to enhance AI interpretability, QA efficiency, and compliance assurance
Partner with Legal, Risk, and PS teams to ensure that all processes meet global regulatory and contractual standards

Qualification

Business process managementRegTech experienceContent curation leadershipAI-driven content workflowsRegulatory compliance knowledgeStakeholder managementOperational design skillsMulticultural team managementCommunication

Required

5+ years of experience in business process management, RegTech and LegalTech operations, or content curation leadership
Demonstrated experience leading hybrid (AI + human) content or regulatory compliance data workflows
Proven success managing distributed, multicultural teams and client-facing operations
Strong understanding of regulatory frameworks, compliance standards, and audit principles
Excellent communication, stakeholder management, and operational design skills

Preferred

Experience with AI/ML-based document processing, regulatory obligation extraction, or expert validation of workflows
Deep familiarity with Professional Services operations in enterprise or SaaS contexts
Master's degree in business administration, Law/Legal, Regulatory Science, Knowledge Management, or related discipline
Track record of implementing measurable improvements in content accuracy, process efficiency, and client satisfaction

Company

Archer Integrated Risk Management

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For more than 20 years, Archer has pioneered holistic integrated risk management solutions that empower enterprise organizations to more effectively manage risk, ensure compliance, and address emerging challenges.

H1B Sponsorship

Archer Integrated Risk Management has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (3)

Funding

Current Stage
Late Stage
Total Funding
$24M
Key Investors
Bain Capital Ventures
2023-04-13Acquired
2012-05-28Series Unknown· $24M

Leadership Team

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Jeffrey Longoria
Chief Commercial Officer (CCO)
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Company data provided by crunchbase