Salesforce · 1 day ago
Software Engineering LMTS
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$167K/yr - $253K/yr
10+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The role involves using Agile methodologies to lead software projects, ensuring high-quality customer experiences and stability in a complex microservices environment.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Leverage your AI/ML skills for enabling Agentic workflows and Agentic vision
Be part of one or more development Scrum teams and own multiple features in their product area, including complex or highly ambiguous features with highest quality and performance
Develop a broader understanding of platform and applications and an in-depth understanding of product areas that their Scrum teams
Become a “go-to” person on the scrum team for Functional and Performance understanding. Interface with customers to understand real-life usage and cross-functional aspects to develop and automate test plans for Critical User Journeys and End-to-End Scenarios, improve the customer performance reduce customer bugs and incidents and improve customer experience
Work closely with cross-functional teams across geographies and support Scrum teams to ensure thorough testing of Functionality and End-to-End scenarios and performance
Work closely with senior developers, PM, and UX to ensure features are delivered to meet business and quality requirements
Troubleshoot production issues and develop test strategies to avoid these incidents
Do the right thing, always, for our customers
Monitor product and feature-level quality health metrics (testability, test health, test coverage, etc.)
Be responsive to bugs and prioritize customer investigations
Qualification
Required
A related technical degree required
10+ years of experience in Development, performance and quality of very complex products with many micro services and dependencies
2+ years of Experience of AI/ML Technologies - A2A and MCP protocols
5+ years of experience in quality/performance engineering, systems optimization, or backend/frontend diagnostics with a lot of microservices
5+ years of experience with microservices, and distributed systems in cloud environments Cloud & infrastructure skills (Kubernetes, Docker, AWS/GCP/Azure)
Proficiency in performance fundamentals:
Frontend: Browser rendering, JavaScript optimization, and network analysis
Backend: SQL performance analysis, query tuning, indexing, and caching strategies
Hands-on experience with tools such as JMeter, Gatling, Chrome DevTools, YourKit, and Java Flight Recorder
Scripting expertise in Python, Bash, or Node.js, with the ability to create automation tools and pipelines
Familiarity with AI-driven tools or agents for performance monitoring, log analysis, or auto-diagnosis
Ability to interpret performance data, pinpoint root causes, and clearly communicate findings
Knowledge of data concepts related to relational databases and NoSQL stores
Excellent written and verbal communication skills
Preferred
Operating Systems architecture knowledge including security and programming interfaces
Experience high throughput, low latency, and plant scale software design and architecture
Proven track record in performance design while engineering for scale in an enterprise environment
Experience with monitoring solutions, such as - Prometheus, Grafana, or Splunk
Experience with public cloud development (e.g. AWS, GCP, Alibaba, and/or Azure platforms)
Knowledge of data platform services, such as MSSQL and MySQL
Experience with AI Tools to improve Development, Quality and Performance
Experience programming languages (Java, Python, Go/Scala)
Database expertise (PostgreSQL, Redis, NoSQL)
Microservices architecture requirements
Security & compliance (STIG, CVE management)
Experience with DevOps, quality, and performance AI testing tools
Experience with Jmeter, Jest, Cypress, Playwright, React Testing Library
Experience with React, Angular, Vue.js, Svelte
SOAP/XML web services
LDAP/Active Directory integration
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase