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Northwestern Mutual · 3 weeks ago

Academy Facilitator/Program Lead/Consultant

Franklin, WI Corporate

Full-time

Onsite

Mid, Senior Level

$65K/yr - $120K/yr

Northwestern Mutual is a company dedicated to fostering a learning organization, and they are seeking an Academy Facilitator/Program Lead/Consultant to design and facilitate corporate learning programs. The role involves partnering with leaders to enhance organizational capabilities, mentoring staff, and developing strategic learning initiatives aligned with business goals.

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Responsibilities

Design, manage, facilitate, and evolve programs including Foundations and Experience Academy

Write and review instructional content to ensure alignment with corporate strategy and consistency with other internal LD programs

Ensures project expenses are in line with established budget parameters and are current with timeline schedule dates. Follow-up on items that either have overspent or will need additional time to ensure all parties are aware of discrepancies with the original project plan

Consult and coach others. Proactively look for learning opportunities during to ensure a clear understanding and implementation of the material presented

Proactively develop learning programs that support our business strategy. Consult with division representatives, learning topic sponsors, frontline leaders, and their teams to design and implement strategic curriculum and /or learning paths for employees

Conduct needs analysis, determine, and document training objectives, and recommend the most effective learning delivery mode(s) to meet specific needs. Foster partnerships with groups Corporate Talent and Development and other LD teams throughout NM, ensure alignment of purpose and take advantage of possible synergies

Leverage cross-departmental relationships, negotiations, resources, and logistics from design to execution with front-line leadership, learning topic sponsors, {Creative Services, Communications} and other internal and external resources in order to facilitate {corporate/department/field} learning outcomes

Foster an organizational learning environment that is aligned to business priorities where continuous improvement and transfer of knowledge is part of everyday learning and development throughout the enterprise

Assess the need for, develop, deliver, and partner with internal teams and external vendors in order to tailor learning programs and curriculum to existing or future needs of the organization

Proactively consult with company leaders and employees in order to understand their learning needs, find opportunities, and tailor programs to address learning and development gaps

Responsible for the creation and development of interactive on-site and web-based training modules, self-study materials and intranet sites to be used for developing home office employees

Measure and evaluate the effectiveness of learning and development programs and communication methods. Develop recommendations for improvement of current programs

Conduct a summative evaluation that determines the overall effectiveness of instruction. Analyze learner outcomes and attitudes. Consider the ease of implementation and program costs

Create an assessment strategy. Determine what type of assessment instrument will be utilized

The incumbent will need to complete Coach Academy, Facilitator Academy, and Manager Academy within 12 months of the hire date

Broker outside training programs to fulfill client needs and negotiate cost. Evaluate and select external learning vendors when necessary. Oversee and evaluate the work of outsourced consultant, instructional designers, and facilitators. Coordinate interaction between NM employees and external learning vendors, when appropriate

Stay current on emerging technologies and best practices in the field of learning and development. Research, recommend, implement, and apply new instructional tools, technological advancements and/or best practices in support of the organizational strategy

Accountable for spend activities to ensure adherence to the established budget for program expenses

Facilitate and advocate professional development, training or mentoring activities, and instructor-led learning events to support organizational efforts

Participates in projects and other responsibilities as necessary

Qualification

Instructional designProgram managementCurriculum developmentCoaching skillsPublic speakingNeeds analysisProject managementInterpersonal skillsNegotiation skillsAdaptabilityCommunication skills

Required

Bachelor's degree in instructional design, adult education, communications, organizational development, or related field

Demonstrated ability to effectively manage multiple assignments concurrently, set priorities, and meet aggressive deadlines with a commitment to team objectives

Excellent writing, facilitating, and public speaking skills required

Strong coaching and communication skills

Demonstrated ability to facilitate and work effectively with people at all levels

Demonstrated diplomacy, sensitivity, and flexibility in adapting to rapidly changing needs and priorities; quick, effective decision-making skills; strong self-awareness and adaptability

Effective interpersonal skills in order to adapt to and navigate throughout the organization networks

Effectively able to listen to, engage, negotiate, and influence clients

Synthesize and relate complex information

Analyze communication and execution problems and opportunities; and develop and implement integrated training / educational strategies

Proven experience developing and delivering effective curriculum and training programs

Proven project management experience

Ability to negotiate, lead, delegate, plan and organize