RJW Logistics Group · 3 weeks ago
Carrier Representative
Lemont, IL
Full-time
Onsite
Entry Level
1+ years expRJW Logistics Group is dedicated to hiring and developing talent in the retail logistics industry. The Carrier Representative is responsible for ensuring that all logistic orders are filled with transportation carriers efficiently while building and maintaining relationships with both customers and carriers.
Transportation/Trucking/Railroad
Responsibilities
Broker available freight
Books orders with carriers via phone, e-mail, and use of load posting services
Contacts carriers and negotiates rate to move available freight
Contacts shippers/consignees for appointments
Monitors and participates in the dispatching of drivers when needed
Helps in the resolution of problems related to shipments when needed
Builds customer relations
Keeps customers informed of order status and potential issues
Keeps sales representative informed of order status
Provides quotes on new lane when requested
Builds carrier relations
Sources new carriers via phone and use of load posting service
Signs up new carriers via the RJW packet and enters into the Logistics software
Promotes goodwill with all carriers
Continuously expands the carrier base
Backs up Customer Service when needed
Backs up Track and Trace shipments when needed
Provides proof of delivery (POD’s) to customers when needed
Other tasks as assigned by manager
Qualification
Required
1 year experience in the field of logistics and/or transportation
High School Diploma required
Must be able to communicate, read, write, and speak English
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, and customers
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to determine 'root cause' of problem and determine corrective action
To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software
Must be able to occasionally lift and/or move up to 10 pounds
Must be able to activate phone systems utilizing keyboards and buttons
Must be articulate and comfortable speaking in front of others
Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion
Frequently required to talk, hear, stand and walk
Must be able to work in excess of continuous 8 hours when required
Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time
Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision
Must be able to speak and communicate clearly over telephones
Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances
Benefits
401(k) matching
Medical/Dental/Vision insurance
Employee discount
Flexible spending account
Health savings account
Paid time off
Sick Days
Long-term Disability Insurance
Short-term Disability Insurance
Accidental Insurance
Critical Illness Insurance
Disability Insurance
Company
RJW Logistics Group
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Davenport
Chief Financial Officer
Condy Dixon
Chief Operating Officer
Company data provided by crunchbase