Mohawk Valley Health System · 1 day ago
Office Representative -Digestive Disease - Full Time - Days
Utica, NY
Full-time
Onsite
Entry, Mid Level
$16/hr - $22.85/hr
2+ years expMohawk Valley Health System is seeking an Office Representative to assist in the coordination of care by providing scheduling, registration, and general clerical support to a medical practice. The role involves greeting visitors, registering patients, verifying insurance, collecting payments, and scheduling appointments.
Health CareHospital
Responsibilities
Greets visitors in person and on the phone promptly, using professional and courteous customer service skills in all interactions. Appropriately refers emergent / sick calls to appropriate office staff for assessment. Takes complete messages or directs calls appropriately
Registers and pre-registers patients presenting for care. Explains procedures to patient or caregivers
Collects all pertinent data for each account to generate accurate billing
Verifies insurance ID cards and eligibility at each registration date. Maintains working knowledge of insurance carrier, Medicare and Medicaid requirements. Completes Medicare questionnaires and reviews for completeness in the system
Collects patient payments and posts to correct account promptly. Follows copay collection procedures. Documents payment methods and issues receipts for payment
May verify the cause of injury for no-fault and worker's compensation visits, following all work instructions
Schedules patient appointments to coincide with provider/facility hours and scheduling guidelines. Completes patient appointment cards. Reschedules appointments as needed
Generates appointment schedules
Follows office policies and insurance guidelines when making or receiving referrals
Follows billing, E/M, charging guidelines, ICD-9 coding guidelines and CPT as required by state and Federal regulations and MVHS guidelines
Complies with HIPAA, infection control and all MVHS, Medical Group and office policies
Supports and adheres to the Patient Centered Medical Home and other initiatives set forth by the Medical Group
Actively participates in meetings and educational programs as assigned
Performs related duties as assigned
Qualification
Required
High school diploma or equivalent
2-3 years of experience working in a medical office
Knowledge of medical coding and medical terminology
Knowledge of MS Office and EMR
Accurate data entry skills
Outstanding interpersonal, customer service, written and verbal communication skills
Company
Mohawk Valley Health System
Mohawk Valley Health System is an integrated healthcare delivery system.
1001-5000 employees
H1B Sponsorship
Mohawk Valley Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (6)
2023 (2)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Mother Cabrini
2022-02-15Grant· $0.25M
Leadership Team
Darlene Stromstad, FACHE
Chief Executive Officer
Patricia Kasmarek, CHC, CHPC
Executive Administrator to the CEO
Recent News
Central New York Business Journal
2025-11-21
Central New York Business Journal
2025-10-25
Central New York Business Journal
2025-10-11
Company data provided by crunchbase